nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Oracle Communities

Oracle Analytics and AI

Child Item

all services and node manager is running still analytics is throwing 500 internal error in obi 11g

User_5YLTI

In my obiee 11.1.1.9 version all services are showing up but still analytics is throwing 500 internal server error. I do not have any clue what can be done next as I have tried many methods to bring it up like checking node manager , checking port availability. Please help me out..

Find more posts tagged with

Accepted answers

All comments

Joel Acha

Have you looked at any logs for guidance? Which version ? Which OS?

User_5YLTI

Yes I checked the log but no error is shown as such but then node manager port that is 9556 in this case was being used by some other process which I killed and started the node manager but then also analytics is not coming up.. Version of OBI 11.1.1.9 and OS is windows 2012 R2

User_5YLTI

<Fatal error in node manager server> java.net.BindException: Address already in use: JVM_Bind in obi 11g this was coming before I started node manager manually from windows services screen

[Deleted User]

Do a complete shutdown of everything and then a nice startup.

If you have port conflicts on that machine then you have a serious issue because you have pretty much created a situation where this will continue to happen.

User_5YLTI

I did a proper shutdown and startup but one thing I noticed is every time I need to start the BI server up from the console, it's not getting started automatically and I know this question is pretty much invalid still asking to confirm .. Does LDAP has anything to do with this? our ldap password got expired and cad account is locked currently

Joel Acha

2 things here: you have a port conflict issue and you just mentioned that your LDAP account is locked. It looks like you've answered your own question, once you sort these 2 issues out, your OBIEE instance will be back up and running...

User_5YLTI

Thank you for your reply for port conflicts shall I change the port from nodemanager.properties file ?? If yes then what shall I put in there removing the ListenPort=9556 (currently I have this one in the properties file)..

Joel Acha

https://docs.oracle.com/middleware/1221/core/ASADM/ports.htm#ASADM030

User_5YLTI

I have gone through the link you have given.

Edit the Node Manager properties file, changing the Listen Port property. For a domain-based Node Manager, the file is located at:

DOMAIN_HOME/nodemanager/nodemanager.properties

From the WebLogic Domain menu, select Environment and then Machines.
On the Machines page, select the machine.
Select the Configuration tab.
Select the Node Manager tab.
Change the Listen Port to the new port number.
Click Save.

These are the steps but what port number should I use after removing the default one?? in my case it's 9556(default port)

Joel Acha

That's your call. You need to verify that a port is free and use the free port

If you're on Linux, you can use a command like this one:

netstat -tunlep | grep LISTEN | awk '{print $4}'

to get a list of used ports so you can safely use one not in the list the command provides.