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Unable to delete and Agents as weblogic or users

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Rajesh Dhanapal
Rajesh Dhanapal Rank 4 - Community Specialist

Hi,

We have recently upgraded OBIEE version from 12.2.1.1 to 12.2.1.4. Whenever I tried to delete an agent report in the new version, I am getting the below error:

Sax parser returned an exception.

Message: The attribute 'xmlns' is already used in element 'deleteIBot', Entity publicId: , Entity systemId: , Line number: 1, Column number: 129

Have anyone faced this error?

Best regards,

Rajesh Dhanapal.

Answers

  • You mean (totally) delete the agent or disabling it?

    If the first, try disabling it first and delete using Catalog Manager.

    Can't say if that a generic issue or related to that given agent having an issue in the XML.

  • JustTheFacts
    JustTheFacts Rank 4 - Community Specialist

    I am having the same issue. It seems pretty clearly a bug, which I will report through an SR. Steps to reproduce (tested on two different running instances, both 12.2.1.4.190416):

    1) Create a new Agent (content, schedule, recipients set as you wish; it does not affect the issue)

    2) From the web catalog, edit the newly-created Agent

    3) Click the X icon in the upper-right of the edit Agent screen, click OK on confirmation dialog

    4) Error: Sax parser returned an exception. Message: The attribute 'xmlns' is already used in element 'deleteIBot', Entity publicId: , Entity systemId: , Line number: 1, Column number: 129

    Deleting directly from the web catalog list works fine.

  • 3884171
    3884171 Rank 1 - Community Starter

    I am facing the same issue while deleting or renaming an agent

    I have used both the ways ,

    through catalog and in the agent section too but couldn't resolve

    please help

  • Christian Berg-0racle
    Christian Berg-0racle Rank 10 - Analytics Guru

    Most likely you're using Chrome and it's bug 29740641 / 29815620.

    Please give complete information when asking the question.

  • aappll
    aappll Rank 1 - Community Starter

    I'm also running into the issue, cannot delete an agent:

    • Disable the agent;
    • Clear the delivery content;
    • Disable the schedule;

    And still:

    pastedImage_3.png

  • Rajesh Dhanapal
    Rajesh Dhanapal Rank 4 - Community Specialist

    Hi,

    This is a bug in chrome please use IE and/or Firefox to delete the Agents.

    Bug 29740641 : OBIEE 12C - UNABLE TO RENAME/DELETE AGENTS IN CHROME VERSION 74.0.3729.131

    Best regards,

    Rajesh Dhanapal.

  • aappll
    aappll Rank 1 - Community Starter

    Thanks a lot Rajesh using firefox it's was able to remove the agent, hope this help others.