obips1 in obiee 12c is down

Osama Fawzy

Hello all,

anyone know how to start presentation server in obiee 12c ?

Thanks.

Gianni Ceresa

<domain home>/bitools/bin/start.sh -i obips1

start.cmd if on Windows

Joel Acha

question is what killed your presentation services component? Any clues in the log files?

Osama Fawzy

i run this file but also obips1 is shutdown

Gianni Ceresa

So, as Joel started pointing out, you ask the wrong question. You don't want to know how to start OBIPS, you want to know why it doesn't start.

Do as Joel said: open the logs and find the reason there inside.

Osama Fawzy

where can i find obips1 logs ?

Joel Acha

https://docs.oracle.com/middleware/12211/biee/BIESG/GUID-464861F6-CD14-443F-9251-E1C5300CEB02.htm#BIESG1674

SonPat99

You can check the <domain_home>/servers/bi_server1:-    bi_server1.log, bi_server1.out

<domain_home>/servers/obips1:- saw_log

Osama Fawzy

i saw the logs files for bi_server1 and obips1 but didn't specify where's the problem

here is the logs files for bi_server1 :

https://drive.google.com/open?id=1o2V-wjD9ExWP1Asi6qv4F7ofzCsMts5P

and here is the logs file for obips1 :

https://drive.google.com/open?id=1EyjrEReoBfIhZlYjSlCGjHyYZk8NfpI8

Gianni Ceresa

Could you at least post some details of the environment and context?

Exact version of OBIEE, OS version and details. Details about the environment and the history, where does it come from, what changed between last time it worked and now etc.

Gianni Ceresa

Ok, not even going to go any further.

You decided to skip the first step of any Oracle install, find out what are the requirements !!!!

Platform: Microsoft Windows 8 Professional

Where did you see that OBIEE 12c is supposed to work on a Windows 8 Pro ?

OBIEE is a server application, I never saw a single server run on Windows 8 Pro.

Look at the certification matrix (https://www.oracle.com/technetwork/middleware/ias/downloads/fusion-certification-100350.html ) and start with a supported OS. Otherwise no need to even look any further: the application isn't designed to work on that OS. This is what Oracle would tell you if you contact the support, and not much more that the community can don about that.