Oracle Business Intelligence

Products Banner

OBIEE 12c server service won't start after upgrade

Received Response

Hello Experts,

I'm currently performing an upgrade from version from Release to Release by using this document:…

As far as I can see, all steps were completed successfully. However, after the upgrade, it seems the BI server service won't start anymore. The log files of this component don't give a clue as to why.

The only entry I can find is in the admin server log files and states the following:

[2020-04-16T15:51:39.007+02:00] [bi_server1] [ERROR] [] [] [tid: [ACTIVE].ExecuteThread: '13' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: d03c11c4-8ffc-470f-9812-aac885a364c8-00000541,0] [APP: bi-servicelcm-rest] [partition-name: DOMAIN] [tenant-name: GLOBAL]  [PROBLEM_RETRIEVING_POD_RECORD] Problem retrieving Pod record: Backend = Database[[ Unable to create Pod record

Has any of you ever came across this problem? Is there some way to fix this?

Thank you!