OBIEE 12c(12.2.1.0.0) Admin Server and BIServer1 down but obiee working fine.

Sunny86

Hello Experts,

facing a strange issue. Admin_server and Bi_Server1 is down as per ./status.sh and Enterprise manager.

All obiee services up and running and no issues in login or executing the reports.

1-Error found in BI_Server Log

<An error occurred for port: {http://oracle/bi/security/ws/}SecurityWebServicePort: oracle.webservices.provider.ProviderException: javax.xml.ws.WebServiceException: [OBI-SEC-00111] FailedAuthentication: BI Security access is denied - web service credentials are invalid..>

2-

[2021-02-06T07:26:35.256+03:00] [OBIS] [ERROR:1] [] [] [ecid: 000001N^nt75qYsLGi5Eif01bk52003aW7,0] [sik: ssi] [tid: 2c63] [43065] The connection with Cluster Controller ::ffff:10.252.74.58.49429 was lost.

3-

<BEA-320142> <An error was encountered while performing size-based data retirement on archive HarvestedDataArchive.

weblogic.diagnostics.accessor.DiagnosticDataAccessException: weblogic.store.PersistentStoreException: weblogic.store.PersistentStoreException: [Store:280029]The store record 1,547 could not be found.

Gianni Ceresa

Double posting is against the rules of the forum.

What is different in this thread compared to https://community.oracle.com/tech/apps-infra/discussion/4480542/obiee-12-2-1-0-0-admin-server-and-bi-server-down-but-application-running-fine#latest ?