obiee12c-User cannot access his home directory due to mismatched GUIDs

Question

Hi All,

We have migrated complete OBIEE  11.1.1.7.15 to obiee12.2.1.2, but after migration we are facing peculiar issue for user.

When user logs in its taking time and when we check sawserver log we found below error.

And could not find any document or help ..If  anyone as faced this issue and able to resolve it please post the solution.

Error:

[2017-03-08T04:23:53Z] [OBIPS] [ERROR:10] [] [saw.security.securityimpl.internaladdauthenticateduser] [ecid: fce89841-d908-4b49-abab-8b047558599c-000025d1,0:2:1] [tid: 1616578304] [SI-Name: ] [IDD-Name: ] [IDD-GUID: ] [userId: ] User <user> cannot access his home directory due to mismatched GUIDs.[[

File:securityimpl.cpp

Line:736

Location:

saw.security.securityimpl.internaladdauthenticateduser

saw.security.securityimpl.addauthenticatedusernonproxy

saw.securitysubsystem.authenticationutils.addauthenticatedusertocatalog

saw.securitysubsystem.checkauthentication.runimpl

saw.threadpool.asynclogon

saw.threads

]]

Thanks,

Sandeep

[Deleted User] · Answer

@User551626-OC

If you have a question please open a new thread and ask it. The OP has given up on this thread it seems.

User551626-OC · Answer

HI

we are facing the same issue.

Were you able to solve this?

sandy45252 · Answer

Thanks Joel ,

I have check in obiee12c version 12.2.1.2 there is no policy called BISystemUser . This GUID issue was there in 11g version we have updated in 11g and moved to 12c. But still we are facing the same issue in 12c. Please help in resolving this issue.

Thanks,

Sandeep