User unable to login to Analytics — Oracle Analytics

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User unable to login to Analytics

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40297040-Oracle
40297040-Oracle Rank 1 - Community Starter

Hi,

One of the user unable to login the analytics.   OBIEE is integrated with corporate AD/LDAP hence the user information not available in WebLogic.

The same user is able to logn to Test instance of OBIEE analytics url.  Can you guide where to check for the cause ?

OBIEE : 11.1.1.7

Error:  The error occurred during authentication. Try again later or contact sys admin.

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