weblogic user not able to login to Analytics, EM and Admin are fine - Page 2 — Oracle Analytics

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weblogic user not able to login to Analytics, EM and Admin are fine

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Answers

  • Michael Verzijl
    Michael Verzijl Rank 6 - Analytics Lead

    What is the order of the providers in console right now? Could you make sure DefaultAuthenticator is set to the first?

    Did you recently configured AD?

    What is the exact version of OBIEE you are running right now?

  • [Deleted User]
    [Deleted User] Rank 2 - Community Beginner

    0.) Edit: Obviously back up the environment first!

    1.) WLS LDAP - so the "Default Authenticator" - first in the sort order of security providers

    2.) Mark it as SUFFICIENT so it lets you through as soon as it passes the check "is this user in the WLS LDAP?"

    3.) If you really want to be sure that AD isn't used remove the virtualize=true in the security provider configuration so that only the first provider will be chosen

  • Hesh
    Hesh Rank 5 - Community Champion

    Thanks Christian, Michael,

    From config file the version is 12.2.1.0.0

    This is how Providers view in Admin console

    pastedImage_0.png

    Thanks

    Hesh

  • Michael Verzijl
    Michael Verzijl Rank 6 - Analytics Lead

    Did you just recently configured AD?

    Is virtualize enabled in EM?

  • Hesh
    Hesh Rank 5 - Community Champion

    Hi Christian

    Both DefaultAuthenticator and ADAuthenticator have SUFFICIENT in Control Flag.

    How to understand Order of providers? I did not find anywhere!

    Regards

    Hesh

  • [Deleted User]
    [Deleted User] Rank 2 - Community Beginner

    pastedImage_0.png

    1st, 2nd, 3rd...see the reorder button?

  • Hesh
    Hesh Rank 5 - Community Champion

    Thanks Christian,

    Do you think Trust Service Identity Asserter causing the issue here? what is that for?

    pastedImage_0.png

  • [Deleted User]
    [Deleted User] Rank 2 - Community Beginner

    I took a screenshot of one of my environments. Yours must have at least the second and third.

  • Hesh
    Hesh Rank 5 - Community Champion

    Christian,

    I can not view any screenshot!

    One from my team believes there is some keystore issue, as he finds may errors in the log. Not sure where this heading now..

    Regards

    Hesh

  • Hesh
    Hesh Rank 5 - Community Champion

    This issue has been resolved now.

    Admin contacted Oracle, they thought certificate expire issue was causing this issue.We did a import of certificates and it worked.

    Not very sure if this is the reason as we did the import few times even before contacting Oracle but did not work!