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OBIEE Marketing Campaign Failures

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~Vinoth
~Vinoth Rank 1 - Community Starter
edited Aug 13, 2024 5:55PM in Oracle Analytics Cloud and Server

We just upgraded to Siebel Ip15 and OBIEE 11g. Starting to see this error very frequently . Has any one faced this issue ?

Error/Warning : Error invoking service 'Mktg Data Load Service', method 'PurgeCache' at step 'Purge Cache'.(SBL-BPR-00162)

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Operation 'purgeCache' of Web Service 'com.siebel.analytics.web/soap/v1.JobManagementService' at port 'JobManagementServiceSoap' failed with the following explanation: "Item Locked: /system/mktgjob/nextjobid".(SBL-EAI-04308)

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