OBIEE 12C Dashboards issue

Question

We have multiple dashboards with different subject areas. Verifying  was working fine. Suddenly we see Certain section subject area dashboards are not opening when I click on that the browser wheel just spins and nothing happening. When I click on other subject areas dashboards they are working fine. No settings or permissions changed. Still don't know why this is happening. Did any one come across this kind of issue. Please guide.

Kandasamy-Oracle · Answer

Some time partially RPD is corrupted then you will face this issue. So you have clear the default RPD and again upload the RPD after that it will work. 1) Clear the Default RPD steps are mentioned below: Navigate to the directory /user_projects/domains/bi/bitools/bin/ and run the command: sh stop.sh to stop all services. • After the OBIEE 12c services are stopped, navigate to the directory /user_projects/domains/bi/bidata/service_instances/ssi/metadata/datamodel/customizationsand delete liverpd.* and all other versions of RPD. • Clear the content of file default_diff.xmlin the directory /user_projects/domains/bi/bidata/service_instances/ssi/metadata/datamodel/customizations/default(Note: Please do not delete the default folder) • Navigate to the directory /user_projects/domains/bi/bitools/bin/ and run the command: nohup ./start.sh & to start all OBIEE 12c services in the background. You can type the command: tail -f nohup.out to view the starting progress • The system should come up with default RPD. Login to OBIEE 12c as weblogic user to ensure that you can login • Now you need to deploy your latest changed RPD using data-model-cmd.sh script in /user_projects/domains/bi/bitools/bin 2) Now you upload the RPD, before that make sure the deploying RPD is not corrupted 3) Restart the service and check the subject area

ArijitC · Answer

In that case check the subject area and see what changed?  Check the source of that subject area. Try to find the physical quires generated against the subject area in the log. That should give you a clue.

user12058206 · Answer

yes tried Chrome I am seeing same issue. No flash on any reports and no section wise security set up.