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Images are not coming in Analytics application

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1391185
1391185 Rank 3 - Community Apprentice
edited Aug 13, 2024 5:40PM in Oracle Analytics Cloud and Server

Hi

After upgrading Development analytics application from 10g to 11g, images are not coming.

Please check the attached screenshot.

Can you tell what exactly the reson causing this and how to fix the issue?

Thanks

Patit

Answers

  • Charles M
    Charles M Rank 6 - Analytics Lead

    Hi,

    Take a look at this note: OBIEE 12c: Using Fusion_FX Style Results In Missing Icons On The OBIEE Home Page (Doc ID 2372976.1)

    It is for 12c, but has very similar issues to what you are seeing. Hope it helps!

    Charles

  • SteveF-Oracle
    SteveF-Oracle Mod

    11g ends error correction at the end of this year, so I suspect you may not be on it long and using it as an intermediate to step to 12c on-premises or OAC|OAAC
    If that is the case, it wouldn't hurt for the migration

    Not knowing your architecture and topology (HTTP Server, no HTTP Server, SSO, No-SSO, SSO type, etc.), it could be a guess.  You can use browser developer tools to see where it is "looking" to find the images.


    Test if it occurs with other includes styles

    Do make sure you have applied the latest bundle patch for your 11.1.1.9 version

  • SonPat99
    SonPat99 Rank 6 - Analytics Lead

    Dear User,

    This can also result due to browser incompatibility.

    Can you please try to check this on multiple browsers post checking and referring the certification matrix for your current version of OBIEE.