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Error in BI Configuration

Hello Guys,
I'm facing an issue while configuring Oracle Business Intelligence 12c (ver 12.2.1.4.0). I'm stuck with this issue and not able to complete the configuration. I have also attached a screenshot of the error. Kindly help...
Answers
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MOD: moved from EM.
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What is your OS? (detailed version, not just "Windows" )
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What's the *REAL* error message? What's in the log file?
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Sorry I couldn't get you.
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Windows 10 Pro 64-bit.
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For your own benefit it would be helpful if you read the certification matrix. Windows 10 is a desktop OS and is not supported.
https://dimensionality.ch/2017/05/06/installing-oracle-bi-on-windows-7-8-10/
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[2020-01-09T16:36:46.254+05:30] [bi] [NOTIFICATION] [] [oracle.bi.exec] [tid: 39] [ecid: 0000My9yzIIFk3WFLzINOA1U5kXG000004,0] Logging script stderr and stdout to C:\Program Files\Oracle\Inventory\logs\config2020-01-09_04-32-37PM\essbase.log
[2020-01-09T16:37:11.174+05:30] [bi] [NOTIFICATION] [] [oracle.bi.install.config.basesteps] [tid: 39] [ecid: 0000My9yzIIFk3WFLzINOA1U5kXG000004,0] Failed single shot step: Essbase with: Execution of [cmd, /c, C:\Oracle\Middleware\Oracle_Home\bi\bin\..\..\oracle_common\common\bin\wlst.cmd, C:\Oracle\Middleware\Oracle_Home\bi\bin\..\..\bi\modules\oracle.bi.configassistant\essbase.py, C:\Oracle\Middleware\Oracle_Home\bi\bin\..\.., C:\Oracle\Middleware\Oracle_Home\bi\bin\..\..\user_projects\domains\bi, weblogic, Expanded, gitrg19, 9502, 9503, ORACLE, oracle.jdbc.OracleDriver, jdbc:oracle:thin:@//localhost:1521/orclpdb, DEV, jdbc:oracle:thin:@//localhost:1521/orclpdb, ] failed with exit value 1
[2020-01-09T16:37:11.175+05:30] [bi] [ERROR] [] [oracle.bi.install.config.actions] [tid: 39] [ecid: 0000My9yzIIFk3WFLzINOA1U5kXG000004,0] Non-skipped failure during configuration action: Execution of [cmd, /c, C:\Oracle\Middleware\Oracle_Home\bi\bin\..\..\oracle_common\common\bin\wlst.cmd, C:\Oracle\Middleware\Oracle_Home\bi\bin\..\..\bi\modules\oracle.bi.configassistant\essbase.py, C:\Oracle\Middleware\Oracle_Home\bi\bin\..\.., C:\Oracle\Middleware\Oracle_Home\bi\bin\..\..\user_projects\domains\bi, weblogic, Expanded, gitrg19, 9502, 9503, ORACLE, oracle.jdbc.OracleDriver, jdbc:oracle:thin:@//localhost:1521/orclpdb, DEV, jdbc:oracle:thin:@//localhost:1521/orclpdb, ] failed with exit value 1[[
oracle.bi.exec.ExecutionStatusException: Execution of [cmd, /c, C:\Oracle\Middleware\Oracle_Home\bi\bin\..\..\oracle_common\common\bin\wlst.cmd, C:\Oracle\Middleware\Oracle_Home\bi\bin\..\..\bi\modules\oracle.bi.configassistant\essbase.py, C:\Oracle\Middleware\Oracle_Home\bi\bin\..\.., C:\Oracle\Middleware\Oracle_Home\bi\bin\..\..\user_projects\domains\bi, weblogic, Expanded, gitrg19, 9502, 9503, ORACLE, oracle.jdbc.OracleDriver, jdbc:oracle:thin:@//localhost:1521/orclpdb, DEV, jdbc:oracle:thin:@//localhost:1521/orclpdb, ] failed with exit value 1
[2020-01-09T16:37:11.201+05:30] [as] [ERROR] [] [oracle.as.install.engine.modules.configuration.standard.StandardConfigActionManager] [tid: 39] [ecid: 0000My9yzIIFk3WFLzINOA1U5kXG000004,0] One or More configurations failed. Exiting
These are the errors generated in the log file.
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Its prompting to enter the details of the support identifier, when I click on the the document which I tried to figure it out yesterday but still I couldn't get it.
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Hi,
If the issue is with RCU and Database is multi tenancy then check the below,
ERROR - RCU-6002 Prerequisite validation failed.
CAUSE - RCU-6002 The minimum requirements to load metadata repository were not met for the specified database.
ACTION - RCU-6002 Modify the database configuration to meet the prerequisite requirements.ERROR - RCU-6080 Global prerequisite check failed for the specified database.
CAUSE - RCU-6080 Global prerequisite check failed. Check requirement for the specified database.
ACTION - RCU-6080 Modify the database configuration to meet the global prerequisite requirements.
The selected Oracle database is a multitenant container database (CDB). Connecting to a multitenant container database (CDB) is not supported. Instead, connect to a valid pluggable database (PDB).Cause
The Repository Creation Utility (RCU) does not support the multi tenancy feature of the Oracle Database.
Solution
Run the Configuration Assistant against a database that is not configured with the multi tenancy feature.
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