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OBIEE 12c start up error

Raj453

Hi Gurus,

we have an issue when trying to start/stop the OBIEE instance. Below is the message upon attempting to start. Please share inputs. Thanks.

====================================================================================================================

[oracle@****** bin]$ ./stop.sh

Stopping domain; Using domainHome: /u01/app/oracle/product/12.2.1/Middleware_Home/user_projects/domains/bi ...

Initializing WebLogic Scripting Tool (WLST) ...

Welcome to WebLogic Server Administration Scripting Shell

Type help() for help on available commands

Reading domain...

/Servers/AdminServer/ListenPort=9500

Accessing admin server using URL t3://********:9500

Start Admin Server connect Exception caught Error occurred while performing connect : Error getting the initial context. There is no server running at t3://*********:9500 : Failed to initialize JNDI context, tried 2 time or times totally, the interval of each time is 0ms.

t3://*********:9500: Destination ************, 9500 unreachable.; nested exception is:

java.net.ConnectException: Connection refused (Connection refused); No available router to destination.; nested exception is:

java.rmi.ConnectException: No available router to destination.

Use dumpStack() to view the full stacktrace :

Reading domain...

/Servers/AdminServer/ListenPort=9500

Accessing admin server using URL t3://*********:9500

Requesting credentials ...

Enter Weblogic login details at prompt

Weblogic Username: weblogic

Weblogic Password:

Starting AdminServer ...

Unable to connect to AdminServer to shutdown all servers

Problem invoking WLST - Traceback (innermost last):

File "/u01/app/oracle/product/12.2.1/Middleware_Home/bi/modules/oracle.bi.sysman/scripts/stop_servers.py", line 188, in ?

File "/u01/app/oracle/product/12.2.1/Middleware_Home/bi/modules/oracle.bi.sysman/scripts/stop_servers.py", line 80, in stopManagedServersAndSystemComponents

AttributeError: 'NoneType' object has no attribute 'getAdminServerName'

Stopping Derby with pid: 14962; killing (SIGTERM) ...

[oracle@************* bin]$

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Raj453

Hi. any suggestions please ..

Charles M

Could you check the admin server log(s)?

Also, see if this note helps you: weblogic.Admin PING fails with java.net.SocketException: Connection reset; No available router to destination (Doc ID 1398139.1)

Regards,

Charles

Charles M

Also ... where is that output coming from? Is that standard out, or from a log? I'm a bit confused because you show a stop command, but I can see entries trying to start the admin server? Can you confirm that is the exact output you get, once you execute the stop command.

Also, also, explain more about your configuration. SSL-enabled?, etc.

Better explanations/better answers

Raj453

Hi Charles,

the URL you shared prompting for support identifier, i am not using corporate account, can you please share the PDF or Word version of that link. Thanks.

Charles M

Sorry, can't do that. That is a My Oracle Support note. This is a public forum.

My recommendation is that you provide some additional details, so others can help out. Give some context ... when did this last work, any changes made, OS your using, etc. Is this a fresh install (you get the idea)?

Raj453

Hi Charles,

this is on Oracle linux (on a VM), not a new install, previously working fine,

tried some suggestions like kill all the oracle user processes, deleted Admin server "lok" files (only after confirming admin server not running using netstat ), replaced system generated weblogic username and password in "boot.properties" file with the actual values. Still no luck,

Raj453

Hi Charles,

From Admin server log file, copying some of the error messages , please take a look.

<Nov 28, 2018 4:55:54,825 PM EST> <Error> <Diagnostics> <Server or Host name> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <8f6393a9-8666-4129-8edf-ba3b13f230f4-00000001> <1543442154825> <[severity-value: 8] [rid: 0] [partition-id: 0] [partition-name: DOMAIN] > <BEA-320185> <Failed to open diagnostic store file /u01/app/oracle/product/12.2.1/Middleware_Home/user_projects/domains/bi/servers/AdminServer/data/store/diagnostics/WLS_DIAGNOSTICS.DAT after 10 attempts. Some diagnostics features will be unavailable.

weblogic.store.PersistentStoreFatalException: [Store:280105]The persistent file store "WLS_DIAGNOSTICS" cannot open file WLS_DIAGNOSTICS000000.DAT.

####<Nov 28, 2018 4:56:57,295 PM EST> <Critical> <WebLogicServer> <Server or Host name> <AdminServer> <main> <<WLS Kernel>> <> <8f6393a9-8666-4129-8edf-ba3b13f230f4-00000007> <1543442217295> <[severity-value: 4] [rid: 0] [partition-id: 0] [partition-name: DOMAIN] > <BEA-000386> <Server subsystem failed. Reason: A MultiException has 22 exceptions. They are:

1. java.lang.NullPointerException

<Nov 28, 2018 4:58:28,254 PM EST> <Error> <Diagnostics> <Server or Host name> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <a070f2d1-faf8-4eab-a331-cfdc9a2d4181-00000001> <1543442308254> <[severity-value: 8] [rid: 0] [partition-id: 0] [partition-name: DOMAIN] > <BEA-320185> <Failed to open diagnostic store file /u01/app/oracle/product/12.2.1/Middleware_Home/user_projects/domains/bi/servers/AdminServer/data/store/diagnostics/WLS_DIAGNOSTICS.DAT after 10 attempts. Some diagnostics features will be unavailable.

weblogic.store.PersistentStoreFatalException: [Store:280105]The persistent file store "WLS_DIAGNOSTICS" cannot open file WLS_DIAGNOSTICS000000.DAT

####<Nov 28, 2018 4:59:54,553 PM EST> <Critical> <WebLogicServer> <Server or Host name> <AdminServer> <main> <<WLS Kernel>> <> <a070f2d1-faf8-4eab-a331-cfdc9a2d4181-00000007> <1543442394553> <[severity-value: 4] [rid: 0] [partition-id: 0] [partition-name: DOMAIN] > <BEA-000386> <Server subsystem failed. Reason: A MultiException has 22 exceptions. They are:

####<Nov 28, 2018 5:01:34,244 PM EST> <Critical> <WebLogicServer> <Server or Host name> <AdminServer> <main> <<WLS Kernel>> <> <2a692f87-4fd5-42d5-9b96-f8a098db5a8f-00000006> <1543442494244> <[severity-value: 4] [rid: 0] [partition-id: 0] [partition-name: DOMAIN] > <BEA-000386> <Server subsystem failed. Reason: A MultiException has 6 exceptions. They are:

####<Nov 28, 2018 5:03:34,431 PM EST> <Notice> <WebLogicServer> <Server or Host name> <AdminServer> <main> <<WLS Kernel>> <> <2515cf00-51f2-4e19-bc67-e5e3ffcfa333-00000007> <1543442614431> <[severity-value: 32] [rid: 0] [partition-id: 0] [partition-name: DOMAIN] > <BEA-000365> <Server state changed to FORCE_SHUTTING_DOWN.>

####<Nov 28, 2018 5:03:34,431 PM EST> <Error> <Kernel> <Server or Host name> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <2515cf00-51f2-4e19-bc67-e5e3ffcfa333-00000008> <1543442614431> <[severity-value: 8] [rid: 0] [partition-id: 0] [partition-name: DOMAIN] > <BEA-000802> <ExecuteRequest failed

A MultiException has 1 exceptions

Gianni Ceresa

Hi,

Raj453 wrote:Hi Gurus,we have an issue when trying to start/stop the OBIEE instance. Below is the message upon attempting to start. Please share inputs. Thanks.====================================================================================================================[oracle@****** bin]$ ./stop.shStopping domain; Using domainHome: /u01/app/oracle/product/12.2.1/Middleware_Home/user_projects/domains/bi ...

I just had a quick read through the rest of the thread as I blocked on that: you call stop.sh to attempt to start OBIEE? Very little chances it will work and of course the output is lot of issues because nothing is running ...

So: what is the output when you call start.sh ?

Raj453

Hi Gianni,

My mistake, i mean for stopping i ran stop.sh.

When i attempt to start, please see below

[oracle@Server or Host name bin]$ ./start.sh

Starting domain; Using domainHome: /u01/app/oracle/product/12.2.1/Middleware_Home/user_projects/domains/bi ...

Initializing WebLogic Scripting Tool (WLST) ...

Welcome to WebLogic Server Administration Scripting Shell

Type help() for help on available commands

NodeManager already running

Reading domain...

/Servers/AdminServer/ListenPort=9500

Accessing admin server using URL t3://Server or Host name:9500

Starting AdminServer ...

^[[B^[[BAdmin Server Start Exception: Error occurred while performing nmStart : Error Starting server AdminServer : Received error message from Node Manager Server: [Server start command for WebLogic server 'AdminServer' failed due to: [Server failed to start up but Node Manager was not aware of the reason]. Please check Node Manager log and/or server 'AdminServer' log for detailed information.]. Please check Node Manager log for details.

Use dumpStack() to view the full stacktrace :

Reading domain...

/Servers/AdminServer/ListenPort=9500

Accessing admin server using URL t3://Server or Host name:9500

Requesting credentials ...

Enter Weblogic login details at prompt

Weblogic Username: weblogic

Weblogic Password:

Starting AdminServer ...

Unable to connect to AdminServer on host: Server or Host name

Failed to start one or more Servers

/Servers/AdminServer/ListenPort=9500

Accessing admin server using URL t3://Server or Host name:9500

Start Admin Server connect Exception caught Error occurred while performing connect : Error getting the initial context. There is no server running at t3://Server or Host name:9500 : Failed to initialize JNDI context, tried 2 time or times totally, the interval of each time is 0ms.

t3://Server or Host name:9500: Destination 172.29.16.181, 9500 unreachable.; nested exception is:

java.net.ConnectException: Connection refused (Connection refused); No available router to destination.; nested exception is:

java.rmi.ConnectException: No available router to destination.

Use dumpStack() to view the full stacktrace :

Reading domain...

Error: runCmd() failed. Do dumpStack() to see details.

Failed to get Status of Servers and System Components

[oracle@Server or Host name bin]$

Charles M

Hi,

Can you take a look at the node manager log, and paste any errors?

Nodemanager: [DOMAIN_HOME]/nodemanager/nodemanager.log

Regards,

Charles