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WriteBack Error in OBIEE12c

Hi All,

Yesterday I have migrated the newly created dashboard from Dev to Prod instance.

After successful migration of RPD,Reports and Dashboards writeback functionality is not workling.(abovve mentioned XML moved to Prod but its giving error)

Please find the below error for reference.

Write Back Error

The system is unable to read the Write Back Template 'VERTICAL'. Please contact your system administrator.

How to generate REFERENCE_RATE = '@{ca6aab9a39bac1758}' like this in production

Could anyone suggest to resolve this in production instance.

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Robert Angel

Have you checked that the Oracle BI user has the necessary rights to your xml file?

K H S Sudheer

Yes.. I have moved the file from Dev to Prod with Weblogic/Administrator user

K H S Sudheer

and also how to generate/get below junk code for a column

'@{ca6aab9a39bac1758}'

please help me with understanding

Robert Angel

Yes, but does your weblogic / administrator user have specific rights to that file on the OS?

i.e. If you are in Oracle what does ls -f yield on the file?

Robert Angel

As to; '@{ca6aab9a39bac1758}'; that looks like a presentation variable to me, which would be defined in your BI Dashboard / OBIEE Analysis, it is more usual to use the column references with Writeback though; @{c0} @{c1} etc - see ->

https://docs.oracle.com/middleware/12211/biee/BIESG/GUID-6F16F7CA-E525-4569-A5A0-C1C0F851F57E.htm#BIESG9156

K H S Sudheer

Yes .Previously it is working for one of the report in the dashboard but now facing the issue after moving the newly created dashboard/report from dev to prod.

Robert Angel

Yes - so you need to check the rights on the new server, this is not like just moving catalogue / rpd.

K H S Sudheer

I have checked and confirmed that writeback.xml file has read and write permissions in production instance.

Robert Angel

Is your set up multi language, could the below apply?

OBIEE 12c : Error: "The system is unable to read the Write Back Template 'writeback'. Please contact your system administrator" when using WriteBack (Doc ID 2307381.1)

https://support.oracle.com/epmos/faces/DocumentDisplay?_afrLoop=440639559776911&parent=EXTERNAL_SEARCH&sourceId=PROBLEM&id=2307381.1&_afrWindowMode=0&_adf.ctrl-state=fex77d8it_4

K H S Sudheer

I could see that there is a permission issue in RPD.I have provided and checked again.

Everything is working fine now.

Thank you for your inputs.