OBIEE 12.2.1.3 installation hangs at 49% on Generating Libraries — Oracle Analytics

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OBIEE 12.2.1.3 installation hangs at 49% on Generating Libraries

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Mark.Thompson
Mark.Thompson Rank 6 - Analytics Lead

Installing OBIEE 12.2.1.3 on Windows Server 2016.  Fusion Middleware installed just fine, and the NodeManager and WebLogic processes are both running (I can reach WLS and FMC in the browser).

The installation of OBIEE makes it onto the Installation Process screen, and gets past the first two steps, (Prepare, Copy) successfully.  It stops making any apparent progress when it reaches "Generating Libraries" with the progress meter at 49%.  I've waited for a couple of hours now.

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Windows Task manager doesn't show that the install is using any CPU.

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What might I have missed?

The .err file doesn't show me anything that is meaningful to me, and the last few lines of the install log don't show any obvious failure. 

java.lang.NullPointerException

at java.io.ObjectInputStream$PeekInputStream.read(ObjectInputStream.java:2620)

at java.io.ObjectInputStream$PeekInputStream.readFully(ObjectInputStream.java:2636)

at java.io.ObjectInputStream$BlockDataInputStream.readShort(ObjectInputStream.java:3113)

at java.io.ObjectInputStream.readStreamHeader(ObjectInputStream.java:853)

at java.io.ObjectInputStream.<init>(ObjectInputStream.java:349)

at oracle.sysman.oii.oiis.OiisCompJarLoader.loadCompDeps(OiisCompJarLoader.java:679)

at oracle.sysman.oii.oiis.OiisStagedCompRep.getDepInfo(OiisStagedCompRep.java:291)

at oracle.sysman.oii.oiis.OiisStagedCompRep.getDepModeName(OiisStagedCompRep.java:311)

at getComponentInstallTypeName.performQuery(getComponentInstallTypeName.java:49)

at oracle.sysman.oii.oiis.OiisCompContext.doQuery(OiisCompContext.java:2212)

at Components.oracle.rdbms.ic.v12_1_0_2_0.CompContext.getCalculatedValueObject_s_installType(Unknown Source)

at Components.oracle.rdbms.ic.v12_1_0_2_0.CompContext.getCalculatedValueObject(Unknown Source)

at oracle.sysman.oii.oiis.OiisCompContext.getCalculatedValue(OiisCompContext.java:599)

at oracle.sysman.oii.oiis.OiisVariable.getCalculatedValue(OiisVariable.java:1261)

at oracle.sysman.oii.oiis.OiisVariable.getCalculatedVal(OiisVariable.java:1723)

at oracle.sysman.oii.oiis.OiisVariable.setVariable(OiisVariable.java:1562)

at oracle.sysman.oii.oiix.OiixNextGenUtil.getVariablesMap(OiixNextGenUtil.java:805)

at oracle.sysman.oii.oiix.OiixNextGenUtil.initVariables(OiixNextGenUtil.java:1036)

at oracle.sysman.nextgen.impl.NextGenInstallerImpl.prepare(NextGenInstallerImpl.java:391)

at oracle.as.install.engine.modules.install.action.AbstractNextGenInstaller.start(AbstractNextGenInstaller.java:207)

at oracle.as.install.engine.modules.install.action.NextGenAPIInstallManager.launchOUI(NextGenAPIInstallManager.java:104)

at oracle.as.install.engine.modules.install.InstallModule.launchOUI(InstallModule.java:165)

at oracle.as.install.engine.modules.install.InstallModule$1.run(InstallModule.java:262)

java.lang.NullPointerException

at java.io.ObjectInputStream$PeekInputStream.read(ObjectInputStream.java:2620)

at java.io.ObjectInputStream$PeekInputStream.readFully(ObjectInputStream.java:2636)

at java.io.ObjectInputStream$BlockDataInputStream.readShort(ObjectInputStream.java:3113)

at java.io.ObjectInputStream.readStreamHeader(ObjectInputStream.java:853)

at java.io.ObjectInputStream.<init>(ObjectInputStream.java:349)

at oracle.sysman.oii.oiis.OiisCompJarLoader.loadCompDeps(OiisCompJarLoader.java:679)

at oracle.sysman.oii.oiis.OiisStagedCompRep.getDepInfo(OiisStagedCompRep.java:291)

at oracle.sysman.oii.oiis.OiisStagedCompRep.getDepModeName(OiisStagedCompRep.java:311)

at getComponentInstallTypeName.performQuery(getComponentInstallTypeName.java:49)

at oracle.sysman.oii.oiis.OiisCompContext.doQuery(OiisCompContext.java:2212)

at Components.oracle.rdbms.ic.v12_1_0_2_0.CompContext.getCalculatedValueObject_s_installType(Unknown Source)

at Components.oracle.rdbms.ic.v12_1_0_2_0.CompContext.getCalculatedValueObject(Unknown Source)

at oracle.sysman.oii.oiis.OiisCompContext.getCalculatedValue(OiisCompContext.java:599)

at oracle.sysman.oii.oiis.OiisVariable.getCalculatedValue(OiisVariable.java:1261)

at oracle.sysman.oii.oiis.OiisVariable.getCalculatedVal(OiisVariable.java:1723)

at oracle.sysman.oii.oiis.OiisVariable.setVariable(OiisVariable.java:1562)

at oracle.sysman.oii.oiis.OiisCompContext.doOperation(OiisCompContext.java:983)

at oracle.sysman.oii.oiif.oiifw.OiifwInstallPhaseWCCE$OiifwComponentIP1WCCE.performStateChangeActions(OiifwInstallPhaseWCCE.java:2633)

at oracle.sysman.oii.oiif.oiifw.OiifwInstallPhaseWCCE$OiifwComponentInstallPhaseWCCE.doOperation(OiifwInstallPhaseWCCE.java:1532)

at oracle.sysman.oii.oiif.oiifw.OiifwInstallPhaseWCCE$OiifwComponentIP1WCCE.doOperation(OiifwInstallPhaseWCCE.java:2068)

at oracle.sysman.oii.oiif.oiifb.OiifbCondIterator.iterate(OiifbCondIterator.java:161)

at oracle.sysman.oii.oiif.oiifw.OiifwInstallPhaseWCCE.doOperation(OiifwInstallPhaseWCCE.java:1072)

at oracle.sysman.oii.oiif.oiifb.OiifbCondIterator.iterate(OiifbCondIterator.java:161)

at oracle.sysman.oii.oiif.oiifw.OiifwActionsPhaseWCDE.doOperation(OiifwActionsPhaseWCDE.java:674)

at oracle.sysman.oii.oiif.oiifb.OiifbLinearIterator.iterate(OiifbLinearIterator.java:134)

at oracle.sysman.oii.oiic.OiicNextGenInstallAPISession$OiicNextGenAPISelCompsInstall.doOperation(OiicNextGenInstallAPISession.java:430)

at oracle.sysman.oii.oiif.oiifb.OiifbCondIterator.iterate(OiifbCondIterator.java:161)

at oracle.sysman.oii.oiic.OiicInstallAPISession.doInstallAction(OiicInstallAPISession.java:653)

at oracle.sysman.oii.oiic.OiicInstallAPISession.access$000(OiicInstallAPISession.java:93)

at oracle.sysman.oii.oiic.OiicInstallAPISession$OiicActionsThread.run(OiicInstallAPISession.java:927)

[2020-05-01T14:22:03.438-05:00] [as] [NOTIFICATION] [] [oracle.as.install.engine.modules.install] [host: EC2AMAZ-2M1PJTL] [nwaddr: 172.31.16.9] [tid: 58] [userId: Administrator] [ecid: 0000N7Hg4X4Bx0x6wBicMG1Uf7HT00000B,0] Install Log:Creating Libraries:  oracle.glcm.opatch.common.api.classpath

[2020-05-01T14:22:03.438-05:00] [as] [NOTIFICATION] [] [oracle.as.install.engine.modules.presentation] [host: EC2AMAZ-2M1PJTL] [nwaddr: 172.31.16.9] [tid: 58] [userId: Administrator] [ecid: 0000N7Hg4X4Bx0x6wBicMG1Uf7HT00000B,0] Presentation Module Received Event Id:  2222  Event: PROGRESS_UPDATE_LOG

[2020-05-01T14:22:03.438-05:00] [sysman] [NOTIFICATION] [] [oracle.sysman.nextgen.actions.PostFeatureInstallPhase] [host: EC2AMAZ-2M1PJTL] [nwaddr: 172.31.16.9] [tid: 58] [userId: Administrator] [ecid: 0000N7Hg4X4Bx0x6wBicMG1Uf7HT00000B,0] Starting generation Post Feature Install Phase of library oracle.glcm.opatch.common.api.classpath

[2020-05-01T14:22:03.438-05:00] [sysman] [NOTIFICATION] [] [oracle.sysman.nextgen.actions.PostFeatureInstallPhase] [host: EC2AMAZ-2M1PJTL] [nwaddr: 172.31.16.9] [tid: 60] [userId: Administrator] [ecid: 0000N7Hg4X4Bx0x6wBicMG1Uf7HT000007,0] Complete generation Post Feature Install Phase of library httpcore_4.4.3.0.0

[2020-05-01T14:22:03.438-05:00] [sysman] [NOTIFICATION] [] [oracle.sysman.nextgen.actions.PostFeatureInstallPhase] [host: EC2AMAZ-2M1PJTL] [nwaddr: 172.31.16.9] [tid: 56] [userId: Administrator] [ecid: 0000N7Hg4X4Bx0x6wBicMG1Uf7HT000008,0] Complete generation Post Feature Install Phase of library glcm_encryption_lib

[2020-05-01T14:22:03.438-05:00] [sysman] [NOTIFICATION] [] [oracle.sysman.nextgen.actions.PostFeatureInstallPhase] [host: EC2AMAZ-2M1PJTL] [nwaddr: 172.31.16.9] [tid: 59] [userId: Administrator] [ecid: 0000N7Hg4X4Bx0x6wBicMG1Uf7HT00000A,0] Complete generation Post Feature Install Phase of library cieCfg_common_rcu_lib

[2020-05-01T14:22:03.438-05:00] [sysman] [NOTIFICATION] [] [oracle.sysman.nextgen.actions.PostFeatureInstallPhase] [host: EC2AMAZ-2M1PJTL] [nwaddr: 172.31.16.9] [tid: 57] [userId: Administrator] [ecid: 0000N7Hg4X4Bx0x6wBicMG1Uf7HT000009,0] Complete generation Post Feature Install Phase of library esapi

[2020-05-01T14:22:03.438-05:00] [sysman] [NOTIFICATION] [] [oracle.sysman.nextgen.actions.PostFeatureInstallPhase] [host: EC2AMAZ-2M1PJTL] [nwaddr: 172.31.16.9] [tid: 58] [userId: Administrator] [ecid: 0000N7Hg4X4Bx0x6wBicMG1Uf7HT00000B,0] Complete generation Post Feature Install Phase of library oracle.glcm.opatch.common.api.classpath

That is the end of the installation log.  It is going along nicely, no apparent errors, and just stops and turns belly-up in the middle of the road.

Answers

  • [Deleted User]
    [Deleted User] Rank 2 - Community Beginner

    Hi Mark,

    Any specific reason why you chose 12.2.1.3 and not the current release?

  • Mark.Thompson
    Mark.Thompson Rank 6 - Analytics Lead

    Reason: It is the current release that this client is using.  I didn't even have to download anything from Oracle, because I had a download from 2-3 years ago, both FMC and OBIEE, that I've used many times in the past. 

  • [Deleted User]
    [Deleted User] Rank 2 - Community Beginner

    I think you clicked "correct" by mistake there. You may want to remove it.

    Windows installers were and still are notoriously bad and I've hardly ever gotten an installation to work without patching or twisting some knobs on Windows side.

    Is this still the same OS and Java version that they used so far? Because from the above there isn't really anything that points to an exact root cause or leads to a MOS Doc or the likes.

  • Mark.Thompson
    Mark.Thompson Rank 6 - Analytics Lead

    Yes to both questions.  I installed the same Java version on the same OS.

  • [Deleted User]
    [Deleted User] Rank 2 - Community Beginner

    Can you just dump it and try again? It's Windows after all so I wouldn't be surprised if it was just random garbage behaviour.

    Did you fiddle with random vs urandom for entropy or anything?

  • Mark.Thompson
    Mark.Thompson Rank 6 - Analytics Lead

    I've dumped and tried again probably a dozen times over the past few days.  And nope, didn't mess with any settings.

  • [Deleted User]
    [Deleted User] Rank 2 - Community Beginner

    I didn't say *you* messed with something but *I* normally did as things don't work out-of-the-box

  • Mark.Thompson
    Mark.Thompson Rank 6 - Analytics Lead

    No offense taken, Christian.  I appreciate the suggestions.

  • Niamh O
    Niamh O Rank 2 - Community Beginner

    Hi Mark,


    I know it is a year later, but I ahve the same issue , install type and environment and stalled install at same point. Did you find the problem, or what did you end up doing?


    Thanks for any pointers to save me 12 retries.


    Niamh