adding email recipient

Question

How do i add email recipient while creating agent.

I am not able to see the add email recipient button on the page.

PFB screenhot, where only "Add recipient" and "Remove" button is available, but "Add email recipient" is not visible.

How do i come out of it?

SriniVEERAVALLI · Answer

Try selecting "Use Agent Owner's Credentials"

if not

I would suggest to read this and validate your settings

Setting Up the SA System Subject Area

vai · Answer

Hi Joel,

In general tab the agent set to run as specified user, but still i am facing the same problem.

@Gianni Ceresa @Srini VEERAVALLI please help

Joel Acha · Answer

HI @vai, this is probably because under the General tab, your agent is set to run as Recipient. Change this to run as a specified user and you should get that option in the Recipients tab.

if you set it to run as recipient and the recipient is just an email address then OBIEE has no clue what to do so the option is disabled.