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Upload XLSX spreadsheet hangs ?

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Albert Godfrind
Albert Godfrind Rank 3 - Community Apprentice
in Oracle Analytics Cloud and Server

Summary

Upload XLSX spreadsheet hangs ?

Content

Just getting started with DV. The welcome page says i can just drag and drop a file there to get it loaded. So I took a small spreadsheet of about 1000 rows and dropped it on the home screen.

 

Nothing happens: the "Upload File" window just sits there with the rotating wheel. I killed that after a few minutes. Made the spreadsheet smaller (to 10 rows). Tried again. Still nothing. Saved that small spreadsheet as a CSV. Still nothing. Upload File just hangs ...

 

I am sure I must be doing something obviously wrong, but what ?

 

I am running  version 12.2.4.1.0-20180103110054  on macOS.

Answers

  • Albert Godfrind
    Albert Godfrind Rank 3 - Community Apprentice

    Finally DVD works fine now. I am not 100% sure how that happened, but I did reboot my macbook. I had an OS update pending ("10.13.3 Supplementary Update") that required a reboot. So I don't know what made DVD work - is it that update ? I don't think so (it is a security update protecting Macs from some obscure text bombs). Is it just the reboot ? Probably ...

    But the bottom line is: DVD is now fully functional.

  • Albert Godfrind
    Albert Godfrind Rank 3 - Community Apprentice

    Just realized that the version of DVD I run does not support macOS High Sierra. But I also realized that a more recent version (12.2.4.1.1 February 2018) just became available.  That one explicitly supports High Sierra:

    • Operating System: Microsoft Windows x64 (64-bit) 7 SP1+, 8.1, or 10; Windows Server 2012 or 2012 R2; Mac OS Yosemite (10.10), El Capitan (10.11), Sierra (10.12), High Sierra (10.13)

    I downloaded and installed that one.  Alas, same results: the sample project still fails when loading its data. And of course loading my simple CSV still hangs.