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BI Publisher Desktop Add-in for Excel Preview shows incorrect report

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Pam Winger-133370
Pam Winger-133370 Rank 1 - Community Starter
in Oracle Analytics Cloud and Server

Summary

Reinstalled app but get same results

Content

No matter what excel file I open and load sample data, I get a Preview of a different report.  It is always the same report but not the one I have open in Excel.  Has anyone seen this before?

Version

12.2.1.4

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Answers

  • jmarc
    jmarc Rank 4 - Community Specialist

    hello

    we have the same issue, we reinstall the pc .

    have you found a better solution ?

     

    regards

    jm

  • PLW
    PLW Rank 2 - Community Beginner

    I haven't found a solution.  Do I need to reinstall just Office 365?

  • jmarc
    jmarc Rank 4 - Community Specialist

    reinstall office don't solve for us , we have to reinstall completely the PC

  • PLW
    PLW Rank 2 - Community Beginner

    My coworker found the answer.  Delete the tmp file from this location:

    C:\Users\username\AppData\Local\Oracle\BIPublisher\TemplateBuilderforExcel\tmp\tmp