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BI Publiisher Template Builder for 11.1.1.9 with Office 365

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Summary

Missing BI Publisher add-in menu option after Installing Template Builder for 11.1.1.9 on Office 365

Content

My application is OTBI 11.1.1.9.  My OS is Windows Server 2016 Datacenter.  My MS Office installation is Office 365 32-bit, downloaded and installed today (Monday 5/27/2019).

After downloading and installing the BI Publisher add-in, the BI Publisher menu ribbon is not present in any MS Office application. 

Is the Template Builder supposed to work with Office 365?  If so, have any of you successfully installed it?  I have run through the "usual suspects"  without success.  For example, after installation the add-in is not shown under Options > Add-Ins, whether disabled, enabled, or any other sort of differently-abled.  TBMenus and so forth.  After installation, there is just no indication that it is anywhere in the add-ins.

Any thoughts?

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Answers

  • Mark.Thompson
    Mark.Thompson Rank 6 - Analytics Lead

    Which of these two conflicting pieces of information in this image contains the correct information?

     

    2019-05-27_21-43-12.jpg

  • Mark.Thompson
    Mark.Thompson Rank 6 - Analytics Lead

    More information.  I deinstalled Office 32-bit, and installed Office 64-bit.  At this point, my OS and my Office are both 64-bit.  But when I attempt to install the 64-bit template builder, the installer tells me to install the 32-bit version.  So please tell me - under what circumstances would the 64-bit installer be appropriate if not for 64-bit Office on 64-bit Windows?

  • Noelle Bartlam-Oracle
    Noelle Bartlam-Oracle Rank 5 - Community Champion

    Please refer to the following KM: BI Publisher and Office 356 Certificatin (Doc ID 2329036.1)

  • Mark.Thompson
    Mark.Thompson Rank 6 - Analytics Lead

    Unfortunately, this article applies only to Office 365 ProPlus, and only to BI Publisher 12c.  I need direction for Office 365 Business and BI Publisher Template Builder 11.1.1.9.

  • Noelle Bartlam-Oracle
    Noelle Bartlam-Oracle Rank 5 - Community Champion

    Office 365 is not certified with 11.1.1.9.  Please refer to the certification matrix.

  • Mark.Thompson
    Mark.Thompson Rank 6 - Analytics Lead

    Thank you, Noelle.  Although that particular information is eluding me in the certification matrix, I had pretty much come to that conclusion.  Thank you for the confirmation.