Data Sync Question

Question

Summary

Data Sync Application on Citrix Server not running jobs if user not logged in

Content

We have our Data Sync application installed on a Citrix server. Data Sync scheduled jobs run successfully as long as the user is logged into the Citrix/Windows 7 server. When the user is not logged in, and Citrix is shut down, the jobs do not run as per schedule. We have tried to create a task to open Data Sync once a day through the windows task scheduler. But it does not work, as Data Sync has a Java/GUI interface that it opens first before the application does.

Does anyone else have this issue? How do we work around this issue?

Thanks,

Prasanna

Version

Oracle Analytics Cloud Data Sync (2.6); Windows Server 2008 R2

User743400-Oracle · Answer

There are two components in Data Sync - a server part and a client part.

datasync.bat/.sh is a wrapper to bring both the components together.

startserver.bat/.sh is to bring up only the backend - this is the part that runs jobs, maintains the schedules etc.

datasyncClient.bat is to bring up only the client component.  this will require the backend to be up and running.

In your usecase, use the startserver.bat to bring up the backend as a windows startup command.

Do not use datasync.bat once you choose to go this way!

Let me know if this helps.