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OAC: "Connection failed 401: Unauthorized" When Trying To Open The RPD in Cloud Mode

SaurabhJaiswal-Oracle

Hello Experts,

We're getting OAC: "Connection failed 401: Unauthorized" error while opening the RPD online in Cloud Mode, has anyone faced this issue? Referred Doc ID 2609004.1 but we're already using non federated user.

Please suggest.

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ALOK SH-Oracle

Hi Saurabh,

Please check if you are putting the correct details.

User: your non federated email id

password: your login pwd

hostname :host_name till .com except http/https

SSL - trust Store by default

password:changeit

SaurabhJaiswal-Oracle

Hi Alok, credentials are correct, I'm able to deploy the RPD using the same.

Sunil Gunturu-Oracle

Hi Saurabh,

For online cloud mode you have to keep sqlnetora file in the windows path where rpd is installed. Please see if the sqlnet ora file is placed and the path in sqlnet.ora file is correctly pointing to the wallet.

<rpdhome>/domains/bi/config/fmwconfig/bienv/core

Regards,

Sunil

Anirban Basu-133546

Hi Saurabh ,

Can you please check the OAC client version is latest one . This issue comes when we use an older version.

Thanks

Anirban

Narayanan Subramaniam-Oracle

Hi Saurabh ,

Please check the following document as well, it talks about Native OCI admin user having Multi Factor Authenticator (MFA) enabled. This could be possibility , if MFA not enabled then you can ignore.

Thanks.

https://support.oracle.com/epmos/faces/DocumentDisplay?_afrLoop=108474639393862&id=2791599.1&displayIndex=2&_afrWindowMode=0&_adf.ctrl-state=e2meezuyj_166

SaurabhJaiswal-Oracle

Thanks Narayanan, MFA is not enabled in our scenario.

Anirban Basu-133546

Saurabh ,

Did you check the version of OAC client tool . Is it latest one ?

Thanks

Anirban

SaurabhJaiswal-Oracle

Current version is Oracle BI Administration Tool Version 12.3.1.0.0. RPD Version - 356

I'll update to latest version and get back to you.

Thanks,

Saurabh Jaiswal

Amrita Gupta-Oracle

Hi Saurabh,

Does your user have Admin privileges. If not, it needs to have BIDataModelAuthor App Role.

SaurabhJaiswal-Oracle

Yes, User is part of BI Service Administrator role and its a native OCI User (Non federated)

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