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Oracle Analytics Cloud: Admin Tool RPD Connection error

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HanselM4
HanselM4 Rank 1 - Community Starter
in Oracle Analytics Cloud and Server

Summary:

Access the RPD from Admin Tool

Content (required):

I'am looking for how to access the RPD from Admin Tool, I can't access the RPD from the Admin Tool because it shows the following error: "The server processes may be down, then host name, port number, service instance, or protocol (http/https) may be incorrect".

when using port 443

returns the following error:

Reference: https://www.us-analytics.com/hyperionblog/how-to-access-the-oac-rpd#:~:text=Type%20the%20command%20%27.%2Fdatamodel,chmod%20777%20%2Ftmp%2Fgivemeaname.

Version (include the version you are using, if applicable):

Oracle Analytics Cloud January 2023 Update

Code Snippet (add any code snippets that support your topic, if applicable):

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Best Answer

  • HanselM4
    HanselM4 Rank 1 - Community Starter
    Answer ✓

    Hi @Joshua C. Stewart,

    What we did was download the Admin tool to a machine in the Oracle cloud, and we connected without problems, which we believe was a communication error.

    thank you very much.

Answers

  • Joshua C. Stewart
    Joshua C. Stewart Rank 5 - Community Champion

    Hi @HanselM4,

    Few things to check:

    1. User is a native IDCS user account that is not federated with another Identity Provider
    2. Host Name should follow this pattern <cloud_name>.analytics.ocp.oraclecloud.com
    3. SSL should be checked & the Trust Store password is: changeit

    Give that a shot - once you confirm the connection is valid you should update your Trust Store password.


    Best,

    Josh