In OBIEE 12C "Unable to Sign In" — Oracle Analytics

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In OBIEE 12C "Unable to Sign In"

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Sadashiv Dhulashetti
Sadashiv Dhulashetti Rank 2 - Community Beginner
edited Aug 13, 2024 6:18PM in Oracle Analytics Cloud and Server

Hi,

When I start my BI services I got "nqsserver.exe" has stopped working. After I checked in EM all services are up and running. When I logged into Analytics I got an above error "Unable to Sign In" An error occurred during authentication. Try again later or contact your administrator.

Please any one can help me out of this problem.

Waiting for your kind reply.

Advance Thanks and Regards-

Sadashiv

«1

Answers

  • [Deleted User]
    [Deleted User] Rank 2 - Community Beginner 
    Try again later or contact your administrator.

    ^--- Well are you the administrator? Have you looked at any of the logs files?!

  • Sadashiv Dhulashetti
    Sadashiv Dhulashetti Rank 2 - Community Beginner

    Thanks for your kind reply.

    Yes I am using weblogic as an Administrator. I look into the OBIS1 log files

    [OBIS] [ERROR:1] [] [] [ecid: ] [sik: ssi] [tid: 9c]  [nQSError: 92006] Could not resolve the object "Oracle_DB"."<Schema_Name>"."Table_Name"..

  • [Deleted User]
    [Deleted User] Rank 2 - Community Beginner

    Well then it's easy: your RPD contains some errors. Go to the RPD and check the object. It anyways looks like something dodgy unless there's a pattern of generically named objects in your RPD.

  • Sadashiv Dhulashetti
    Sadashiv Dhulashetti Rank 2 - Community Beginner

    Thank you for your kind reply.

    Actually my RPD doesn't contain any errors even I removed all warnings and then upload RPD into server, even I tried the fresh RPD.

    I am getting the same error like "Operation Failed. An Exception  occurred during execution, Please check server logs".

    Thanks and Regards-

    Sadashiv

  • [Deleted User]
    [Deleted User] Rank 2 - Community Beginner

    If you google the NQS error message you'll see immediately that the error isn't something the consistency check catches. Google FTW.

    Did you do what I told you and check the object?

  • Sadashiv Dhulashetti
    Sadashiv Dhulashetti Rank 2 - Community Beginner

    Yes I did. My RPD is working fine without any issues. My objects are working fine.

    When I stop and start the services I got the below error message.

    nqsserver_error1.png

    Please could you help me about this.

    regards@sadashiv

  • Sadashiv Dhulashetti
    Sadashiv Dhulashetti Rank 2 - Community Beginner

    Problem signature:

      Problem Event Name: APPCRASH

      Application Name: nqsserver.exe

      Application Version: 0.0.0.0

      Application Timestamp: 561bb059

      Fault Module Name: nqsphysical64.dll

      Fault Module Version: 12.2.1.0

      Fault Module Timestamp: 561bbae4

      Exception Code: c0000005

      Exception Offset: 00000000000887b9

      OS Version: 6.3.9600.2.0.0.305.50

      Locale ID: 1033

      Additional Information 1: eac0

      Additional Information 2: eac091ce02a8d357122c8a4bd8873035

      Additional Information 3: c026

      Additional Information 4: c026b305eccedc7f5950a86cf806212a

  • Terna
    Terna Rank 2 - Community Beginner

    Hello. Have you any solution for the problem?

  • Ahmed Sharaf
    Ahmed Sharaf Rank 1 - Community Starter

    Did anyone found the solution of the above error because I suffer from it and I can't find any solution?

    Thanks and Regards

  • Jack Lu
    Jack Lu Rank 4 - Community Specialist

    What os do you use?   Windows server 2008?

    If windows ,you should use windows server 2012 R2 .

    There is a biee12c system require list, you should look at it.