Categories
- All Categories
- 15 Oracle Analytics Sharing Center
- 15 Oracle Analytics Lounge
- 208 Oracle Analytics News
- 41 Oracle Analytics Videos
- 15.7K Oracle Analytics Forums
- 6.1K Oracle Analytics Idea Labs
- Oracle Analytics User Groups
- 76 Oracle Analytics Trainings
- 14 Oracle Analytics Data Visualizations Challenge
- Find Partners
- For Partners
Inactive Users should be excluded from OTBI Agent emails

Organization Name
Batesville
Description
I'd like to suggest an ER where Inactive Users should not receive emails from OTBI/OBIEE Agents. When a user leaves the company, we set their Sales/Engagement Cloud account to Inactive. We leave their roles so we have history of their job. (For example, if a new sales rep looks through old Call Reports, it would be nice to see the Role of the person who left the report.)
We have several Agents that send reports based upon Role. Currently, emails are being sent to Inactive users. The workaround is to remove all the Roles from inactive users. I'd like Agents to ignore emails to Inactive users.
Use Case and Business Need
We want to keep job roles assigned to Inactive users, so the system has a history of users. We send several OTBI/OBIEE Agents based upon Role. They should not go to Inactive users.
Original Idea Number: 8bbecda8d6
Comments
-
Hi Doug,
I think you can filter out your analysis based on Assignment status as Active or Inactive. Hence, agent will pick out only Active employees for reports. This may help.
Thanks
Urvashi
0 -
Thanks for this great idea and comment. Oracle will research this and then circle back with you if more clarification is needed.
Best,
Greg
0 -
Please confirm that the suggestion provided by Urvashi has resolved the issue.
0