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BI report timeout has misleading error

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Adi Salunkhe
Adi Salunkhe Rank 1 - Community Starter
edited May 9, 2025 5:40PM in Oracle Analytics Publisher Idea Lab

Organization Name

Central Coast Council

Description

Error is misleading after running report that is too large and timeout occurs

Bug 29250513 : FA BI PUBLISHER: PLEASE CHANGE THE TIME OUT ERROR MESSAGE

 

BUG TYPE CHOSEN
===============
ENH
 
== Product: BI Publisher (formerly XML Publisher) (1479) ==
===========================================================
ENHANCEMENT REQUEST DESCRIPTION
===============================
Customer is getting below error after timing out(10min) when running report
online. Please change below error message with suitable statements where user
can easily understand. 
 
 oracle.xdo.servlet.data.DataException:
oracle.xdo.servlet.data.DataException: oracle.xdo.servlet.data.DataException:
oracle.xdo.servlet.data.DataException:
oracle.xdo.dataengine.common.XDOCancelException XMLPGEN-03111 : user
requested cancel operation...
 
BUSINESS NEED
=============
The error message is misguiding users.

Use Case and Business Need

Inaccurate, cryptic-to-users, confusing, and time-wasting error, as it does not explain the actual issue - which is not user related

More details

Inaccurate, cryptic-to-users, confusing, and time-wasting error, as it does not explain the actual issue - which is not user related

Original Idea Number: 24337909a6

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