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In DV we can select url/canvas in the image hyperlink ( Windows) & its not in Linux Os

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User_JBD5W
User_JBD5W Rank 0 - Community Observer
in Oracle Analytics Cloud and Server


In DV we can select url/canvas in the image hyperlink ( Windows OS). When we tried it on Linux OS , there is no option to select canvas. Please suggest any solution for this issue?


1.WINDOWS OS

Screenshot 2023-10-18 134649.png


2.LINUX OS (The option to chose canvas is not showing)

Screenshot 2023-10-18 134538.png


Answers

  • GayathriAnand-Oracle
    GayathriAnand-Oracle Mod

    Can you please clarify which product you are using?

    When you say in LinuxOS, are you referring to the browser client machine?

    Thanks

    Gayathri

  • Madasamy -Oracle
    Madasamy -Oracle Rank 6 - Analytics Lead

    Hi

    What are the versions that your Windows and Linux OAS's are on. Are you comparing the same patch levels here?

    I do see the same behavior in my local OAS linux as well, yet to test this on Windows, . And my properties screens on both the versions look different than yours. It may require further debugging

    Thanks

  • GayathriAnand-Oracle
    GayathriAnand-Oracle Mod

    Also please try to clear browser cache and retest the behavior.

  • SteveF-Oracle
    SteveF-Oracle Mod


    @User_JBD5W

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  • Hui Wang-Oracle
    Hui Wang-Oracle Rank 3 - Community Apprentice

    I assume windows and Linux is your backend BI server platform, please verify at the same BI patch level and see

    when I checked internally for Oracle Analytics Server (OAS) 2023+JUL2023CPU , both linux and windows same with None and URL two options only

  • Ambient
    Ambient Rank 5 - Community Champion

    @Hui Wang-Oracle

    Did your test include 3 canvases as well? I think the the original request was to have the ability to link to another canvas, insead of a URL.

  • Hui Wang-Oracle
    Hui Wang-Oracle Rank 3 - Community Apprentice

    @Ambient yes, I have multiple canvases in my windows OS application, there is no difference on result compared to linux