Oracle Analytics Desktop goes blank

Question

Hi

I have imported a project into Oracle Analytics Desktop but when I try to open it it remains blank

¿How can I solve this problem?

Thanks

Steve F-2 · Answer

DVA: 5.9

So, I take it this is from OAS 5.9

Was the source content against a Subject Area in OAS, or just a datasource/file-based dataset?

As a reminder OAD is for self-service exploration of features, and personal data analysis. It is not for production use. About Oracle Analytics Desktop

You can generate logs to review to see if any errors are reported.

* Open the command prompt and change the directory to the Oracle Analytics Desktopinstallation directory (for example, C:\Program Files\Oracle Analytics Desktop).
* Type diagnostic_dump.cmd and then provide a name for the .zip output file (for example, output.zip).
* Press Enter to execute the command.
* You can find the diagnostic output .zip file in your installation directory.

You can provide a path as well:   diagnostic_dump.cmd c:\<yourpath>\oad_diag.zip

I am assuming Windows, since you did not specifically mention macOS from the initial question.

Harriet Huang-Oracle · Answer

Hi @Iñigo Sarasua ,

Did you try to have someone else from your team to open the project?

Iñigo Sarasua · Answer

Hi,

I am using:

OAD: May 2023

DVA: 5.9

Thanks