BI Publisher error when trying to Preview.

Question

Getting below error when trying to preview the template (PDF) locally.

C:\Program Files\Java\jre-1.8\bin\javaw -Xmx256M -jar "C:\Program Files\Oracle\BI Publisher\BI Publisher Desktop\Template Builder for Word\jlib\RTFAccessibilityChecker.jar" "C:\Users\U6068462\OneDrive - CA\Desktop\portal template\Invo_Temp.rtf" "C:\Users\U6068444\AppData\Local\Oracle\BIPublisher\TemplateBuilderforWord	mp"

below are the datils of system

Windows 10 enterprise OS - 64 bit

MS word 365 app 64 bit

jr8 64 bit

bi publisher version 12.2.1.4.0 (64 bit)

Simonab-Oracle · Answer

Hi @User_EXDYI,

Could you please review with Windows administrator the following items:

1. Configure GPO rules using group policies with Microsoft Support assistance.

2. Add exclusion to Windows Defender GPO, in the Group Policy Management Editor go to Computer configuration, and select Administrative templates. Expand the tree to Windows components > Microsoft Defender Antivirus > Exclusions.

3. Open the Path Exclusions setting for editing as shown in the error, and add your exclusions.

4. Set the option to Enabled.

In addition, please review the java version:

On command prompt run java -version

The recommended JDK version is JDK 8u131 or higher.

Java version could be checked under "Certification Information":

Oracle Analytics Publisher - Downloads | Oracle Technology Network | Oracle

https://www.oracle.com/middleware/technologies/analytics-publisher/downloads.html

Thank you,

Simona

Mallikarjuna Kuppauru-Oracle · Answer

Hi @ User_EXDYI ,

Can you refer below - Let me know if its helps?

BI Publisher: In BIP Desktop, When Validating RTF Template , Get Error ""C:\Users\***\AppData\Local\Oracle\BIPublisher\TemplateBuilderforWord	mp" File not found" (Doc ID 2926886.1)

Regards,

Arjun

User_EXDYI · Answer

Hi mallikarjuna ,

getting this error both during validation and run time.