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folders order changed in obiee

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yaseennawaz
yaseennawaz Rank 4 - Community Specialist
edited Aug 13, 2024 6:16PM in Oracle Analytics Cloud and Server

Hi,

Could you please how i can restore the arrangement of folders in obiee.They are not in order.I restarted both presentation and bi services but no change in order.can you please help.Folder Arrangement.PNG

Answers

  • Joel
    Joel Rank 8 - Analytics Strategist

    Silly question but have you tried out other browsers? Do you still get the same folder display in other browsers? Additionally, are you using a compatible browser version? - http://www.oracle.com/technetwork/middleware/ias/downloads/fusion-certification-100350.html

    Sent from my iPad

  • yaseennawaz
    yaseennawaz Rank 4 - Community Specialist

    This is not a silly question.Can't you see the folders in disorder in the screenshot.It was working well yesterday in the same browser.Please do not belittle other's queries if you don't have the knowledge of resolving them.

  • Gianni Ceresa
    Gianni Ceresa Mod

    Hi @yaseennawaz,

    Relax ... the "silly question" @Joel Acha was referring to was his own about trying on a different browser ....

    So breath in, breath out and ... give it a try and provide some extra bits like your OBIEE version (in detail), your browser and version and on which OS you are seeing that.

    Did you try to delete the cache and temporary files of your browser?

    When you talk about wrong order you mean that now they are like Time, Products, Offices, Base Facts and before it was maybe Base Facts, Time, Offices, Products or any other order but was already looking exactly like your screenshot? (right pointing arrow, folder icon and name all on different rows)

  • Joel
    Joel Rank 8 - Analytics Strategist

    Thanks for clearing that up @Gianni Ceresa.

  • [Deleted User]
    [Deleted User] Rank 2 - Community Beginner

    Just the thing to do on a rainy sunday

  • yaseennawaz
    yaseennawaz Rank 4 - Community Specialist

    Sorry Joel for getting you wrong there..I  sincerely apologize for not getting it.

  • yaseennawaz
    yaseennawaz Rank 4 - Community Specialist

    Thanks for clearing this up Gianni.I am very embarrassed for not getting Joel's point there.

  • Gianni Ceresa
    Gianni Ceresa Mod

    No need

    But as I don't see any other answer it means that everything is fixed now? Or do you still have the problem?

  • Joel
    Joel Rank 8 - Analytics Strategist