Oracle Fusion AI Data Platform Forum

Home› Oracle Analytics and AI› Oracle Analytics and AI Forums› Oracle Fusion AI Data Platform Forum

Categories

Welcome to the Oracle Analytics Community: Please complete your User Profile and upload your Profile Picture

OAC - Error retriveving Mail Setting

Accepted answer
71
Views
2
Comments
Vasanthakumar Ravi
Vasanthakumar Ravi Rank 4 - Community Specialist
edited Aug 13, 2024 7:08PM in Oracle Fusion AI Data Platform Forum

Dear Experts,

We are trying to access the Mail setting tab in OAC but getting below error message, Can you please share your thought if you have faced similer issue in your environment.

Error Message

================================

There was a problem attempting to retrieve the mail settings.{"type":"detailError","errorType":"DETAIL_ERROR","errorMessage":"HTTP 401 Unauthorized"}

image.png
Tagged:

Best Answer

  • Ashish-Oracle
    Ashish-Oracle Rank 7 - Analytics & AI Coach
    Answer ✓

    Hi @Vasanthakumar Ravi,

    This is a known issue in the FDI/NSAW integrated OAC instances. A one off patch is available for this issue.

    Please raise a SR with FDI/NSAW Support team. We will involve our internal teams and have your instance patched with the fix.

Answers