OAC - Error retriveving Mail Setting

Question

Dear Experts,

We are trying to access the Mail setting tab in OAC but getting below error message, Can you please share your thought if you have faced similer issue in your environment.

Error Message

================================

There was a problem attempting to retrieve the mail settings.{"type":"detailError","errorType":"DETAIL_ERROR","errorMessage":"HTTP 401 Unauthorized"}

Ashish-Oracle · Accepted Answer

Hi @Vasanthakumar Ravi,

This is a known issue in the FDI/NSAW integrated OAC instances. A one off patch is available for this issue.

Please raise a SR with FDI/NSAW Support team. We will involve our internal teams and have your instance patched with the fix.