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After installation of OAS 7.6 ,analytics login page gets timed out and xmlpserver page fails to load
Hi Team,
After installation of OAS 7.6 , the analytics login page gets timed out and throws the following
Error 500--Internal Server Error
From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:10.5.1 500 Internal Server ErrorThe server encountered an unexpected condition which prevented it from fulfilling the request. |
|---|
whereas the xmlpserver page fails to load with this error : "Server not initialized. Please make sure analytics services are running."
All the services are up and running. Request guidance on this ,thanks.
OAS - 7.6.0.0.0 , FMW : 12.2.1.4.0
JDK- 1.8
OS: windows 2022
Regards,
Narayanan
Best Answer
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Hi @BalagurunathanBagavathy-Oracle
I have raised a SR and provided the bi server/out/diagnostic logs.
SR 3-37450669261
Regards,
Narayanan
0
Answers
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Please make sure that all the deployments in the Weblogic console is active. We will have to bi_server1 logs to investigate further on this issue.
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Hi BalagurunathanBagavathy-Oracle
Yes all deployments are active (there are 131 in all).
Can I attach the bi server logs here ?
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I would suggest you to log a SR with the diagnostic dump attached. This helps to analyze the logs to investigate this issue further.
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@Narayanan Subramaniam-Oracle Thank you. We will analyze and get back to you. Can you please mark this as answered to close this thread?
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Closing this thread for now as SR has been raised.
0
