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OAS 2023 (7.0) Dataflow Errors with NQSError: 46240 - Windows 2019

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Answers

  • SteveF-Oracle
    SteveF-Oracle Mod

    Oracle Analytics Server is an on-premise product, so you should have a license and a Customer Support Identifier (CSI) to open a service request on https://support.oracle.com/portal/

  • Gianni Ceresa
    Gianni Ceresa Mod
    edited Jul 24, 2024 3:45PM

    @muneezaniaz , if your employer bought OAS, they should have a valid CSI for it. Ask them to link your profile to their CSI so you can submit a SR.

    If you don't have a license for OAS, it means you are just having a look around the product (without a license). In that case you could consider installing it in Linux and see if it does work there. It will exclude a Windows-only bug or maybe confirm a product bug (any platform), knowing that there can still be a user error somewhere as well…

  • muneezaniaz
    muneezaniaz Rank 4 - Community Specialist

    @Gianni Ceresa I am using it without a license, I can try it on Linux and hope that it works.. thankyou you for clarifying, I will get back to you .. if it does not resolve.

  • SteveF-Oracle
    SteveF-Oracle Mod

    @muneezaniaz - see my comment above, the defect is platform agnostic, and specifically related to machine learning. Installing on Linux will not help, you need a patch.

  • muneezaniaz
    muneezaniaz Rank 4 - Community Specialist

    @SteveF-Oracle

     I don't have a license for OAS and CSI how can I open a service request in oracle support

  • muneezaniaz
    muneezaniaz Rank 4 - Community Specialist

    @SteveF-Oracle

     I don't have a license for OAS and CSI how can I open a service request in oracle support

  • muneezaniaz
    muneezaniaz Rank 4 - Community Specialist

    @SteveF-Oracle

    in my Oracle support account I have this patch and it has been approved still got this warning

    image.png
  • SteveF-Oracle
    SteveF-Oracle Mod
    edited Jul 24, 2024 4:45PM

    @muneezaniaz - You cannot. A license provides you with access to software updates, patching, and support.

    You may also consider using Oracle Analytics Cloud which is available on a subscription basis, and updated more frequently than Oracle Analytics Server.

     If you have a question about your rights and obligations, please contact your Oracle sales representative and/or contact the applicable Oracle License Management Services representative listed on . https://www.oracle.com/corporate/license-management-services/

    In your case, it may be as Gianni mentioned

    @muneezaniaz , if your employer bought OAS, they should have a valid CSI for it. Ask them to link your profile to their CSI so you can submit a SR.

  • muneezaniaz
    muneezaniaz Rank 4 - Community Specialist

    @SteveF-Oracle
    thankyou
    I will ask and get back to you with the service request if possible