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biee12c Admin tool Can not connect to RPD occasionaly

Hello gurus,

In the em , all of the biee12c component are all runing well, and i can login the analytics and do query, everything is ok. But i can't use Admin tool to connect the rpd, get errors :

nQSError:37001 Can not connect to Bi server instance 
nQSError:12017 read from socket timeout, : network(firewall) stop the connect
nQSError:12008 can not connect to ipaddress(10.0.0.1) on port 9514

but after i restart the bi server component,

i can use admintool connect to rpd. But after one day, i can't connect to RPD , on the em everything is ok,and the analytics is ok too.

It's really wired , Does anyone know why?

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Jay Gandhi

Hi,

Is the Admin tool still acting weird or stable now ?

Jack Lu

still acting weird

Jay Gandhi

Looks like a firewall issue. Can you check if port is 9514 is blocked by the firewall ?

Jack Lu

The port 9514 is not block by the firewall.

rmoff

Have you verified that 9514 is the port on which the BI Server (nqsserver) is listening?

Use status.sh/.cmd with the -v flag to do this.

Jack Lu

Yes , I am sure the port is 9514,because when i restart the bi server, i can connect to the rpd. But after one day, got error when connect.

Andrew Fomin.

What is your OS? I've seen something similar on Windows Server 2008. It was Windows's bug (not 2008 specific).

Jack Lu

BIEE SERVER is Redhat enterprise edition 6.5

AdminTool is Windows server 2012R2