Hello Friends, I'm trying to understand what qualifies as a licensed user. I have a scenario below.
Users are added through Active Directory LDAP and are given roles to allow them access to the system (OAS). I understand these users are using up the allocated licenses.
However, do email recipients receiving content from Agents/ibots who do not have access to the OAS system count as users using allocated licenses as well?
These are users whose names are not in the user list from Active Directory or have no roles to access the system.
Secondly,
For Email groups used as recipients for Agents/ibot content; is each recipient in the email group considered a licensed user? or does the email group used count as a single licensed user?