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Oracle Analytics Server - Installation Failed

nedcodes

Hi, I'm installing OAS 7.6 in RedHat 8.10 but the config.sh script failed at 77% of the installation process.

I would appreciate any help you can give.

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Accepted answers

Steve F-2

Nelson (@nedcodes),

This is likely something server specific (network config, firewall, virus scanner, apps not running, etc.)

The logs loaded to the SR indicate a potential connectivity issue

<Bootstrap unable to get a direct: 't3'connection to: '0B:XXX.XX.XX.XXX:[9502,-1,-1,-1,-1,-1,-1,-1,-1]:inetAddress=server.domain/XXX.XX.XX.XXX' on port: '9502'java.rmi.ConnectException: Destination XXX.XX.XX.XXX, 9502 unreachable.; nested exception is: java.net.ConnectException: Connection refused>

Your support person will follow-up in the service request with some additional data collection specific to your server.

Steve F-2

For future discovery, the root cause was a server network configuration. A mismatch of the fully qualified server name and the IP address configured in the /etc/hosts vs the DNS resolution (as evidenced by DNS lookup and reverse IP lookup — nslookup <servername> and nslookup <IP address> )

nedcodes

https://community.oracle.com/products/oracleanalytics/discussion/comment/63043#Comment_63043

I had some network problems, fixed them, and restarted the installation process without any problems.

Thanks for you support.

All comments

Steve F-2

nedcodes

https://community.oracle.com/products/oracleanalytics/discussion/comment/63043#Comment_63043

I had some network problems, fixed them, and restarted the installation process without any problems.

Thanks for you support.