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Encoding type of BI Publisher

Hi, My report has been encoded in UTF-8 BOM, and the customer wants UTF-8 not BOM.
Is there option to change the encoding method? how can I do it?
Thanks all!
Answers
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Hi @TMR KRS,
Need to turn-off 'Add UTF-8 BOM Signature' from Runtime Property for that report.
Please take a look into the following Oracle note which might be useful and have the steps to follow.
Hope this help.
Cheers,
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Hi @Bhaskar Konar, Thanks for the quick response and the links, it helped me a lot!
But-
I turned it to be False:
But nothing changed - the output is still encoded in UTF-8 BOM.
I did something wrong?
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Hi @TMR KRS,
Have you tried clearing the BI cache?
If not, please give it a try.
Please find below high level steps:
1. Clear BI Publisher cache: Administration > Manage Publisher > System Maintenance > Manage Cache > Click "Clear Object Cache" and "Clear Metadata Cache".
2. Reload Files and Metadata: Administration > Maintenance and Troubleshooting > Click "Reload Files and Metadata".
3. Logout > Clear browser Cache & Cookies > Close the browser.
4. Re-Login and Re-Test.
Hope this help.
Cheers,
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Hi @Bhaskar Konar, Thanks again for the long and detailed answer.
I'm sorry, I did all above, and it is still UTF-8 BOM :(
such obstinate…
Is there other thing I can try?
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Hi @TMR KRS,
Sorry to hear that.
Let's see if anyone else has any solution for this.
If we're not getting any solution, please raise with Oracle Support.
Hi @Gianni Ceresa, @SteveF-Oracle,
Hope you're well.
Need your expert opinion. can you please suggest?
Thank You!
Cheers,
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0
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Can you please share the solution with community so that it will be helpful for anyone looking for a similar answer in future?
Thanks.
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