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Encoding type of BI Publisher

TMR KRS

Hi, My report has been encoded in UTF-8 BOM, and the customer wants UTF-8 not BOM.

Is there option to change the encoding method? how can I do it?

Thanks all!

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Bhaskar Konar

https://community.oracle.com/products/oracleanalytics/discussion/24443/encoding-type-of-bi-publisher

Hi @TMR KRS,

Need to turn-off 'Add UTF-8 BOM Signature' from Runtime Property for that report.

Please take a look into the following Oracle note which might be useful and have the steps to follow.

https://support.oracle.com/knowledge/Oracle%20E-Business%20Suite/2612728_1.html

Hope this help.

Cheers,

TMR KRS

Hi @Bhaskar Konar, Thanks for the quick response and the links, it helped me a lot!

But-

I turned it to be False:

But nothing changed - the output is still encoded in UTF-8 BOM.

I did something wrong?

Bhaskar Konar

https://community.oracle.com/products/oracleanalytics/discussion/comment/63279#Comment_63279

Hi @TMR KRS,

Have you tried clearing the BI cache?

If not, please give it a try.

Please find below high level steps:

1. Clear BI Publisher cache: Administration > Manage Publisher > System Maintenance > Manage Cache > Click "Clear Object Cache" and "Clear Metadata Cache".

2. Reload Files and Metadata: Administration > Maintenance and Troubleshooting > Click "Reload Files and Metadata".

3. Logout > Clear browser Cache & Cookies > Close the browser.

4. Re-Login and Re-Test.

Hope this help.

Cheers,

TMR KRS

Hi @Bhaskar Konar, Thanks again for the long and detailed answer.

I'm sorry, I did all above, and it is still UTF-8 BOM :(

such obstinate…

Is there other thing I can try?

Bhaskar Konar

https://community.oracle.com/products/oracleanalytics/discussion/comment/63281#Comment_63281

Hi @TMR KRS,

Sorry to hear that.

Let's see if anyone else has any solution for this.

If we're not getting any solution, please raise with Oracle Support.

Hi @Gianni Ceresa, @SteveF-Oracle,

Hope you're well.

Need your expert opinion. can you please suggest?

Thank You!

Cheers,

TMR KRS

Hi @Bhaskar Konar and all,

Finally, the problem was solved.

Thanks everyone!

MandeepGupta

https://community.oracle.com/products/oracleanalytics/discussion/comment/63425#Comment_63425

Can you please share the solution with community so that it will be helpful for anyone looking for a similar answer in future?

Thanks.

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