Oracle Communities

Oracle Analytics and AI

Child Item

FAW Idle Timeout

It's very frustrating for our users that FAW timeouts due to Oracle Fusion being open. They have to login into Oracle Fusion before they can use the FAW/Analytics. Our users use FAW/Analytics to run multiple reports, and do analysis on a frequent basis, as they are loading their X number report, it errors out because they were timed out of Oracle Fusion. These need to be separate OR we need to be able to increase the Default Timeout. Attached is the document that shows the timeout error.

FAW_Timeout.docx

Find more posts tagged with

Administration

Needs Votes

Status: Needs Votes

Comments

SERGIO BARRETO

Ashish-Oracle,

We cannot see the status of the bug. Do you know when this problem will be resolved?

Oracle Analytics Wizard-Oracle

There is now a setting in the System Settings tile of FDI console where a Service Administrator can set the value from 5-480 minutes. By default, Oracle sets it at 60 minutes.

Mallikarjuna Kuppauru-Oracle

Hi ,

Below option is available now from system settings page -

Regards,

Arjun

Kal2024

Can we get an update on this? We are also experiencing this as well.

Ketul Patel

It will timeout based on fusion SSO settings irrespective of whether you are idle or working. This is very frustrating, and it created a very bad experience for business users in between KUT sessions. This needs to be worked out by Oracle team.

Gina DiVenti

Agree with the above comment, the timeout issues in FDI are very frustrating. I'm constantly timing out while actively building a dashboard, frequently with only one instance of Oracle open.

Bret Grinslade - Oracle Analytics-Oracle

@Gina DiVenti did your admin increase the timeout value? How long is it set for?

Gina DiVenti

@Bret Grinslade - Oracle Analytics-Oracle Is this the setting you're referring to? Ours is configured to 120, but we’re seeing timeouts much more frequently than that.

Oracle Analytics Wizard-Oracle

Hello everyone,

You'll have to submit a SR under the Fusion support team, not FDI, as I believe the timeouts (whether one is active or inactive) are based on a default timeout setting on the Fusion pod side. Just request with Support to increase the fusion application timeout to "N" minutes and provide them the URL to the Fusion pod that FDI is connected to.

Gina DiVenti

Just to clarify, are you saying there aren’t timeout settings specific to FDI, and that we’re subject to whatever timeout is configured on the Fusion side? If that’s the case, it’s a bit concerning, especially since Fusion may require a shorter timeout window than those of us working in FDI throughout the day. It’s been challenging to lose work due to timeouts while actively building a product. I do understand that Modern View has auto-save, but there are times during exploration or testing when we intentionally don’t want changes saved automatically.