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Client Logo's not getting populated when the report is exported to Pdf or Excel and CSV

user10867733

SR 3-39365204821 & 3-39389233411

In our application, We store our client logo's in cloud url, The logo is rendered on the report post report execution, But when the same report is exported, The logo doesn't get exported, We were able to by-pass this issue in BIP report , by adding a proxy server setting in setdomainenv.sh , However this is setting isn't solving the problem in Analytics.

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Alan Lee - Oracle-Oracle

@user10867733 Can you confirm your use case? Is this for Analysis reports?

user10867733

Hi Alan, The use case is for both Analytics and BIP reports, Analytics reports when exported to Excel, Its missing the client logo

Alan Lee - Oracle-Oracle

@user10867733 How are you referencing images for both? e.g for Analysis are you using a narrative? and in RTF template for Publisher?

user10867733

Both are refrenced in RPD

bip and analysis, it is referenced in the rtf an narrative respectively