From last two days our Agents stopped working. I checked with the SMTP server people if there are any changes made on their side.

The error I get is:

AgentID: /users/username/Untitled

Warning: Recipient username@abc.com rejected by the mail server Verification failed for <analytics@abc.com>

AgentID: /users/username/Untitled

[nQSError: 82095] All recipients rejected by the mail server.    AgentID: /users/username/Untitled

...Trying SMTP Delivery loop again... Sleeping for 2 seconds.

I saw few blogs and did the following in Instanceconfi.xml:

<ServerInstance>

<SubjectAreaMetadata>

<SystemSubjectArea>false</SystemSubjectAre a>

</SubjectAreaMetadata>

</ServerInstance>

After doing the above instead of giving email address in the recipient, if I gave username it gets delivered to BI Homepage as an alert.

But I want it to be delivered it as an email attachement.