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How can we integrate our company's procurement policy into Oracle so that the chatbot can assist?

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Faisal.Iqbl
Faisal.Iqbl Rank 2 - Community Beginner
in Oracle Fusion SCM Analytics

Specifically, we would like to know:

  1. File Formats and Requirements: What formats (e.g., PDF, Word) and specific requirements should our procurement policy document meet when uploading to Oracle?
  2. Integration Process: What are the steps involved in uploading the procurement policy into Oracle? Are there any specific modules or tools within Oracle that facilitate this integration?
  3. Chatbot Configuration: How can we configure the Oracle chatbot to reference our procurement policy effectively? What settings or parameters need to be adjusted to ensure that the chatbot can retrieve and present the relevant information to employees when they ask procurement-related questions?
  4. Use Cases and Scenarios: Are there any examples or best practices from other organizations that have successfully implemented similar integrations? What common challenges did they face, and how did they overcome them?

Faisal

Dubai UAE.

Answers

  • Jamie Anderson-Oracle
    Jamie Anderson-Oracle Admin

    @Faisal.Iqbl - can you please confirm if you are asking about this functionality within Fusion Data Intelligence?

    You may be asking for this within the Oracle Fusion Cloud SCM Application. If that is the case, can you please post your question in our sister forum on Cloud Customer Connect here?

    If you are indeed referring to SCM Analytics within Fusion Data Intelligence, please let us know. Thank you!