Report Layouts on APEX 24.2 don´t show images

Question

Hello Everybody.

I made a Report Queries, made a RTF in Word/Bi Publish and put a image in header and footer and made an upload.

When I execute application and run report, the image doesn,t appear and show me some special caracteres.

Are the someone who had the same problems or somebody can help me, please.

User_1SFC9 · Answer

Hello,

Thank you for answering my question.

Yes, i'm doing it using Insert Picture option in MS Word, and image format is PNG.

i already had did before the same process, and it was working normal, bat when i changed to version 24.2, and, made a corretinon to the header and footter image, this happened. I already tryed  to fix bat, didn't had sucess, so,  i decided to ask help here.

Gaurav Bharadwaj-Oracle · Answer

Hi @User_1SFC9 ,

How are you inserting the image into the template ?

Is it via ctrl A + ctrl C from another source like paint, or are you doing it using Insert Picture option in MS Word ?

Please review the following :

* Insert Method:

Instead of dragging the image OR copy pasting the image, use the "Insert > Picture > From File..." option.  Adjust image size before inserting it into the RTF.
* Image Format:

Ensure images are in a compatible format. Consider re-saving the image in a different format if needed.

If my response has answered your question or assisted you with your concern, please click "yes" below to accept the answer or comment with any additional queries. You can also read the Cloud Customer Connect Guidelines for Accepted Answer

Regards,

Gaurav