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Missing Data in Simphony Export – Guest Check GST Table

A data export configuration was created in Simphony using the standard template named “FiscalStandardExp”, which includes the following subject areas:
- FCR Invoice Control (v1)
- FCR Invoice Data (v1)
- FCR Total Data (v1)
- Location By Reference (v1)
- Guest Check GST (v1)
This configuration is scheduled to run daily across all hotels.
However, we have identified missing data in the export files:
- 2025/01/15 – the
cgsts
table contains no data - 2025/04/05 – the
cgsts
table contains data as expected
Below is the SQL query currently used in the Query Engine:
SELECT
'CGST' AS Record_Type,
COALESCE(GCG.checkNum, 0) AS Guest_Check_Number,
COALESCE(GCG.revenueCenterName, ' ') AS Revenue_Center_Name,
COALESCE(GCG.revenueCenterNum, 0) AS Revenue_Center_Number,
COALESCE(GCG.revenueCenterMasterName, ' ') AS Revenue_Center_Master_Name,
COALESCE(GCG.revenueCenterMasterNum, 0) AS Revenue_Center_Master_Number,
COALESCE(GCG.orderTypeName, ' ') AS Order_Type_Name,
COALESCE(GCG.orderTypeNum, 0) AS Order_Type_Number,
COALESCE(GCG.orderTypeMasterName, ' ') AS Order_Type_Master_Name,
COALESCE(GCG.orderTypeMasterNum, 0) AS Order_Type_Master_Number,
COALESCE(GCG.taxName, ' ') AS Tax_Name,
COALESCE(GCG.taxNum, 0) AS Tax_Number,
COALESCE(GCG.taxMasterName, ' ') AS Tax_Master_Name,
COALESCE(GCG.taxMasterNum, 0) AS Tax_Master_Number,
COALESCE(GCG.checkEmployeeFirstName, ' ') AS Check_Employee_First_Name,
COALESCE(GCG.checkEmployeeLastName, ' ') AS Check_Employee_Last_Name,
COALESCE(GCG.checkEmployeeNum, 0) AS Check_Employee_Number,
COALESCE(GCG.taxRate, 0) AS GST_Tax_Rate,
COALESCE(GCG.taxAmount, 0) AS Tax_Amount,
COALESCE(GCG.taxExemptAmount, 0) AS Tax_Exempt_Amount,
COALESCE(GCG.openFixedPeriod, 0) AS Open_Fixed_Period,
COALESCE(GCG.grossSalesAfterDiscount, 0) AS Gross_Sales_After_Discount,
COALESCE(GCG.salesNetGst, 0) AS Sales_Net_GST,
CASE
WHEN GCG.openBusinessDate IS NULL THEN ' '
ELSE TO_CHAR(TO_TIMESTAMP(GCG.openBusinessDate, 'yyyy-MM-dd'), 'yyyyMMddHHmmss')
END AS Open_Business_Date,
COALESCE(GCG.orderChannelNum, 0) AS Order_Channel_Number,
COALESCE(GCG.orderChannelName, ' ') AS Order_Channel_Name,
COALESCE(GCG.orderChannelMasterNum, 0) AS Order_Channel_Master_Number,
COALESCE(GCG.orderChannelMasterName, ' ') AS Order_Channel_Master_Name
FROM guestCheckGST34() GCG;
We suspect that the missing data in the XML export may be due to data retention policies.
Our question is: What changes should we make to the SELECT statement to ensure that, in cases where no data is available in the current table, the query retrieves data from the historical table instead?
Are these assumptions and considerations valid?
Answers
-
Welcome to Analytics community.
Your questions is more on OTBI end, Please use below link to post/get the help from team -
Regards,
Arjun
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@Marco Gaspar Silva , no need to repost your question, it has been moved to the OTBI category.
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Do I need to post again my question?
0 -
Hi Marco,
No, no need to repost it :)
Just to confirm: is your question at least somehow linked to OTBI? Because maybe that's not correct…
As far as google tells me, Simphony is the Oracle's Cloud POS solution. It isn't an Oracle Analytics product by itself, but I assume it does come embedded with some form of analytics feature of some kind. I believe that was the guess by Arjun suggesting this was an OTBI question.
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