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Multiple Dashboard pages are not visible after upgrade to 12c

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user8590399
user8590399 Rank 3 - Community Apprentice
edited Aug 13, 2024 6:07PM in Oracle Analytics Cloud and Server

Hi All,

We recently upgraded from 11g to 12c and observed that if a user has access to multiple pages within a dashboard, he is not able to see all the pages. Only 1st page is visible.

However same user can open the other pages from Catalog.

All the permissions are intact. Also tried to change the order of the dashboard page but it dint help. We have few hidden pages in the same dashboard. Tried to place all the hidden pages at last, that also did not help.

Anyone faced similar issues ?

Regards,

Akash

Answers

  • [Deleted User]
    [Deleted User] Rank 2 - Community Beginner

    1.) Which precise "12c" version?

    2.) Have you already tried stripping the objects of their permissions and re-applying them?

  • Daniel Willis
    Daniel Willis Rank 4 - Community Specialist

    Have you got any hidden pages? When I first tried 12c I noticed a bug with dashboards occurring if you had hidden pages located anywhere except as the last pages. I can't remember exactly what was happening now to be honest but I think it was other pages not appearing.

  • user8590399
    user8590399 Rank 3 - Community Apprentice

    Ours is 12.2.1.2.0.

    Ya I tried removing and re-adding the roles but that also din't help.

  • user8590399
    user8590399 Rank 3 - Community Apprentice

    Yes we do have many hidden pages which are placed at the last. We tried to re-order the pages but no luck.

  • Gianni Ceresa
    Gianni Ceresa Mod

    Hi,

    If you create the dashboard by hand again in 12.2.1.2.0 I imagine everything works fine, right?

    Can you do that for one of your dashboard with the problem and then compare the "dashboard layout" file between the upgraded version and the one you created by hand?

    It's the file that exist inside the dashboard folder for each dashboard as it's the one listing the pages, order etc.

    Use the Catalog Manager to see the XML code of the file.

    Any difference there inside?

  • 3351624
    3351624 Rank 1 - Community Starter

    I have the same problem and need to patch 24958481,then it's ok!