sorry if I ask, what do you think can be the problem that cause this crash? I tried everything, but it doesn't open.

Thanks for the replies. I followed your instructions, the zip file containing the logs folder with the txt file dvdesktop.log is empty. I appreciate your patience.

I followed the steps in the provided link and this is the output: C:\Program Files\Oracle Analytics Desktop>diagnostic_dump.cmd BI DV Desktop Diagnostic Dump 1.0 Got 0 arguments. Expecting 1. Usage: diagnostic_dump outputfile.zip Dump log and configuration files to a diagnostic zip file for use by Oracle support.…

4 hours ago I opened a workbook and change a visualization, nothing more. Thanks for your reply

hello, i tried all these options, but failed. Also reinstalling DV desktop isn't possible: when I try to open the file.exe nothing happens.

thanks for your reply. The procedures indicated by the guide are not very clear to me. Since the program was working this morning, what could have happened? I imagine that installing/reinstalling the tool makes me lose the folders inside it. I thank you in advance

Thanks everyone for the replies

Hello, we actually tried the solution, however unlike the column selector it is not possible to somehow "hide" the unselected columns, for example by decreasing their size, therefore we discarded it since it would keep null rows where the column is not valued from the presentation variable.

Hello, I fully agree, unfortunately during the presentation of our solution to the customer the use of the column selectors did not seem clear, even though it didn't seem that way to us. We were looking for a possible other solution to simulate a table with dynamic columns, which was not precisely the column selector or…

Hello, thank you all, with the guide you provided we solved the problem

Hi Arjun, our SR number is the following: 3-37427598801. This problem is on the cloud. We can see the scheduling history in the report job history. Where can we find the error diagnostic log file you cite? Regards