I do not understand what you mean by 'the same accounts' :S When I try to telnet from OBIEE machine to FTP server, it successfully connects. However, document is not sent to FTP server. Error details are; [INSTANCE_ID=prd-intrarapor-n128.1508356316425] [OUTPUT_ID=3328] [INSTANCE_ID=prd-intrarapor-n128.1508356316425]…

Hi, I tried the steps written on the guide. However, I face the following error; [INSTANCE_ID=prd-intrarapor-n128.1508356316425] [OUTPUT_ID=3324] [INSTANCE_ID=prd-intrarapor-n128.1508356316425] [DELIVERY_ID=3302]Error deliver document to FTP::Exception happened when calling deliver API::Error deliver document to…

Is the "new" owner the same all the time everywhere in your system? No. Different owners are under different folders in our system. Does it changes at the same time of the day all the time? It is not periodic, something (we don't know) triggers the case. Who is that guy, the new owner: any special role or function in the…

I could not understand what you mean:S Here, I write the problem very basic. Normally, all folder objects (tens of reports & prompts) owner change to a different user with same owner name and same last modified time. Here is the scr;

Thank you four your interest, but user does not have the owner change right. :S Only BI admin can manage it :S

Hi Gianni, Thank you for your answer.I tried , but nothing changed. Is there any other thing than I can? :S

No entry for any other queries in S_NQ_ACCT table. May be this is a bug? Why I can not see missing entries? I do not know what to do

I compared nqquery.log file and s_nq_acct table simultaneously. When I click a dashboard, all running queries are shown on the log file, however, only one entry written s_nq_acct table. S_NQ_ACCT table shows only one query; SELECT "Consumer Data"."Consumer Type Tr" FROM "Portal" ORDER BY 1 FETCH FIRST 65001 ROWS ONLY…

I could not find this file :S Is it normal? Here is my log folder; I searched all of them, but could not find!

Which log file should I look for comparing usage tracking entries? I already see nqserver.log and bi server logs. No related entry :S

No, any errors in nqserver.log file.

@Christian Berg Do you have any idea about my issue? :S

I look at db table directly, s_nq_acct from the database. So, no cache problem here. :S

I purged the user following this page: The 100 facets of Oracle Business Intelligence: Purging corrupted OBIEE web catalog users After doing this, user can see the My Folders under catalog Thank you all.

Hi, I purged the user from the catalog, then login as that user. But none of the folders created under catalog, also I can not still see the My Folders. :S Did I Miss sommething? Also, purge means only deleting files user.atr and user named folder under root/users/.. ?

Sorry Yes, I checked file system. .atr files exists like;

Hello again, I tried guid refresh and nothing changed at all. Still, users can not see My Folders option under catalog. I think this is a security issue. So, I try to get catalog manager offline mode, but there is no offline option; is this normal? How can I connect offline mode? Thank you, Dilek

Yes, I see the warnings saying: GUID 10613beebf19de54ac3ebb26 not found in cache or backend, marking as unknown ... I will try to refresh guids, then will inform you Thank you all.

Hi Christian, Physically there on the disk means when I check catalog manager I see the user folder? That is: So the problem may not be the guid problem? Can you give more information to make me clear Thank You

Thank you all, I will try to refresh guids. I will follow this page on google: https://obieedw.wordpress.com/2013/07/22/refreshing-presentation-catalog-guids/