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Unsubscribe links that work with Oracle Eloqua Sales Tools for Microsoft Outlook

brettg
brettg Posts: 14 Blue Ribbon
edited Mar 5, 2020 9:21AM in Developer Tools

We want to send users to our preferences (Unsubscribe) page, but are having trouble configuring the unsubscribe link for the email templates being used in conjunction with Oracle Eloqua Sales Tools for Microsoft Outlook. Currently, users are being taken to our unsubscribe page, but we're not able to identify them. Normally their email address is displayed when they reach the unsubscribe page, but it's blank and form submissions into Eloqua are blank too with no idea who submitted the unsubscribe request. 

Also the ampersands in the URL are being converted to &. Here's what we have for the unsubscribe link. Thanks for any help.

?emailname=~~eloqua..type--emailfield..syntax--elqWAEmailName..innerText--elqWAEmailName..encodeFor--url~~&elqTrackId=d59d9615232b40b3bc9418d978b4d693

Post edited by Unknown User on
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