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Eloqua integration with Oracle Sales Cloud
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How to lookup Oracle sales cloud to check if a contact record already exist using email and if so, then only trigger the creation of contact from Eloqua
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Answers
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Is this possible to do from Eloqua?
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You should be able to set up data management rules on the CX Sales side: https://docs.oracle.com/en/cloud/saas/sales/21d/oasal/accounts-and-contacts.html#OASAL3424508.
If the record is created through the Eloqua program, you can store the CX Sales record ID on the Eloqua Contact. You can add a condition to the program that will check for the presence of the CRM Id before syncing data to CX Sales CRM.
