How to use Deduplication rules and related use cases

Saifee.Vohra

Hi,

Can anyone please guide on how to use Deduplication rules in Eloqua and their related use cases, please? I went through the documentation here which seems confusing. Any guidance/ steps that need to be done when applying deduplication rules and how we can test it. Thanks in advance.

Sachin Jain-Oracle

Hi Saifee

Thank you for reaching out to the community forum with your question.

I have a copy of the old Data Tools documentation. Keep in mind, it may be a bit outdated but this has what you are looking for.

Was there a particular question you were looking to have answered regarding those Deduplication rules?

I would recommend reading this article to see how the deduplication rule can delete contacts automatically from Eloqua. Not the best example to understand deduplication rules, but worth reading:

https://community.oracle.com/topliners/discussion/4163975/delete-contacts-automatically-within-a-program-using-deduplication-rules

Thanks

Eloqua 9 Data Tools User Guide.pdf

Saifee.Vohra

@sachin.z.jain-Oracle Thanks for the reply. I am looking for basic use cases like duplicate First name/ Last Name, and how the deduplication rules will work in terms of testing. I have started exploring but facing challenges on testing. I researched some Oracle docs but couldn't find any in-depth docs related to configurations and testing or how it should work. I am aware it's a bit confusing but need some help out to explore it in more detail. Appreciate your guidance on this. Thank you.