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Issue exporting data out of a product endpoint (EmptyResultDataAccessException)

David York
David York Posts: 4 Bronze Badge
edited Jan 12, 2022 11:33PM in Social Groups

Following the documentation to export data from a product endpoint, we are encountering the following exception response. This is repeatable for any new product exports on the Responsys account.

Is there an issue with the format of the request below?

Response:

<body>

<h1>HTTP Status 500 – Internal Server Error</h1>

<hr class="line" />

<p><b>Type</b> Status Report</p>

<p><b>Message</b> EmptyResultDataAccessException</p>

<p><b>Description</b> The server encountered an unexpected condition that prevented it from fulfilling the request.

</p>

<hr class="line" />

<h3>Responsys Interact</h3>

</body>


Request (scrubbed):

GET https://api2-014.responsys.net/rest/appcloud/v1/tenants/xxxxx/datasets/yyyyy?offset=0&limit=100

Headers:

  • OMC-ID: aaaa
  • INVOCATION-ID: bbbb
  • DATASET-ID: yyyyy
  • Content-Type: application/json
  • Authorization: Bearer zzzz

Recent authorization JWT payload (scrubbed):

{

 "iss": "ams",

 "aud": "{App Token Key}",

 "o.a.p.ctenantId": "xxxxx",

 "nbf": 1642028124,

 "exp": 1642035324,

 "iat": 1642028124

}

Documentation link:

https://docs.oracle.com/en/cloud/saas/marketing/ams-develop/Developers/ams/api/tasks/api-service-export-data-get.htm

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